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Consumer Reviews

2018 Volkswagen Jetta Consumer Reviews

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4.4
(490 reviews)
2018 Volkswagen Jetta
5
70%
4
16%
3
7%
2
3%
1
4%
85%
Recommend this vehicle
Value
4.5
Performance
4.5
Quality
4.4
Comfort
4.4
Reliability
4.5
Styling
4.4
2018 Jetta Overview
Among the 490 owners who provided feedback on the 2018 Volkswagen Jetta for Kelley Blue Book, consumer sentiment is mostly positive, with 85% recommending the vehicle. As a whole, consumers found the vehicle's performance and reliability to be its strongest features and styling to be its weakest. 341 out of 490 of owners (70% of them) rank the 2018 Jetta five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Volkswagen Jetta. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"A Great Value For The Money"

I now have over 7000 miles on my SE and it drives great! The ride is firm, quiet and comfortable. On a recent trip to the coast we got 39-40 mpg on the highway. My highest mileage was 41.3 and I average 33-34 to and from work. Exterior and interior appearance is simple and functional. I'm not a big "whistles and bells" guy so this car was a perfect fit. The new 1.8T engine has plenty of pep The 6 speed Tiptronic is set up to keep the rpm's low but will get peppy as the gas pedal is pushed. Very roomy. Drives like more expensive car.


VS

Critical Review

"vinyl seats cheap looking"

small things continue to need fixing, not as depending as toyotas I had for many years. Next car will be toyota again, not VW. Disappointed in quality.

2018 Jetta Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 490 reviews.


Carinq1
4/14/2025
Great commuter!
Pros

Great gas mileage, cheap repairs.

Cons

Check engine lights, dealer not knowing how to fix.

I have had my 2011 Jetta SE 5-Speed for nearly 14 years. I bought in new off the lot and have maintained it for 186k miles. I'll list the items I've had to fix/replace beyond regular maintenance. Headliner, camshaft position sensor (OBDII reader caught this and dealer overlooked the fix for many years, massive pain), air circulation motor, door actuators, camshaft seal/cover. Beyond that the car is great. The biggest pain was the Camshaft Position Sensor issue. It would constantly give Check Engine lights, stall on the highway, and run really rough. I didn't trust myself diagnosing and fixing my car but after many failed attempts at the dealer I deep dove into the internet and found the fix. Since then it ran great.

Value
4.0
Performance
4.0
Quality
4.0
Comfort
3.0
Reliability
4.0
Styling
3.0
This customer review was submitted as part of a sweepstakes entry.
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Jim
11/26/2024
2017 Jetta
Pros

Comfortable and good on gas.

Cons

Costly to repair.

Great car! Durable and comfortable. Can’t go wrong.

Value
5.0
Performance
4.0
Quality
1.0
Comfort
4.0
Reliability
5.0
Styling
2.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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1
0

New Jetta Owner
11/19/2024
Jetta replacement parts

We have searched our entire province for a replacement starter on a 2013 Jetta and finally had to order one. Despite having the part # and the VIN number we have had two sent that were the wrong ones. They make several types of them for the same make and model, I do not know why but if you require a starter and you find a place that carry’s them i recommend buying two!

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Tardo
9/18/2024
Repairs for days

I’ve owned the car for a little over a year and a half and at about the 8 month mark the DPF went out on the car, that was a 3500 delete job, now I have another repair needed and it’s to the transmission/differential box, easily the most bs I’ve been through with any car and any repair I do to it now isn’t even worth the value of the car at trade in. I used to really love the car and the overall look/styling of the car is very cool and no doubt fun to drive. But I haven’t caught one break with this thing since owning it

Value
2.0
Performance
3.0
Quality
3.0
Comfort
5.0
Reliability
1.0
Styling
4.0
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2
1

Jack
7/10/2024
Jetta

It's a good car, but needs some repairs. It has 130,000 miles and needs new brakes. It steers well and has been running well.

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0
1

Anonymous Reviewer
4/29/2024
Love my TDI

In 2020 after my prior car was totalled i was looking at what was available in VW TDIs (fresh out of recall) or Prius for less than $15K Tho a hatchback or wagon would be nice i was not at all satisfied w the SLOW acceleration of those Prius models. And could not find a VW TDI wagin wo headroom robbing sunroof, thus settled for VWs roomy Jetta sedan It's all I can ask for and has been flawlessly reliable .Tho antigel makes Diesels daily drivers in all but the most severe cold climates if u live in a smaller locale u might want to make sure u have skilled mechanics in addition to the car dealers

Value
4.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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1
0

Nate
4/28/2024
Very simple, efficient, and practical vehicle
Pros

sporty, handling, practical, efficient

Cons

burning oil

Overall I love my Jetta 1.8t. I find its simplistic nature and overall driving dynamics to exactly what I need day to day. The best aspects of this vehicle are excellent handling, smooth ride, and sporty turbo engine that combines excellent fuel economy with a fair amount of power when you need it. I have purchased this car gently used and it has held up with the Florida heat very well and exterior and interior are near mint condition. Only reason I wont give the car 5 stars is due to a small oil burn happening with my turbo that is slightly concerning but I just keep an eye on it and check oil every other week.

Value
4.0
Performance
4.0
Quality
5.0
Comfort
4.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
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Moms Car
4/7/2024
Moms car

Runs great no problems great gas mileage new tires a few dings light colored interior needs an oil change

Value
4.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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