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Consumer Reviews

2002 Volkswagen Jetta Consumer Reviews

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3.9
(1,525 reviews)
2002 Volkswagen Jetta
5
47%
4
24%
3
11%
2
11%
1
7%
80%
Recommend this vehicle
Value
4.1
Performance
4.3
Quality
4.0
Comfort
4.2
Reliability
4.0
Styling
4.3
2002 Jetta Overview
Among the 1525 owners who provided feedback on the 2002 Volkswagen Jetta for Kelley Blue Book, consumer sentiment is mostly positive, with 80% recommending the vehicle. As a whole, consumers found the vehicle's performance and styling to be its strongest features and reliability to be its weakest. 713 out of 1525 of owners (47% of them) rank the 2002 Jetta five out of five stars. Overall, consumers seem aligned in their opinions of the 2002 Volkswagen Jetta. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
Build & Price

Most Helpful Reviews

Positive Review

"GLI: Quite simply the Best Car Ever"

I miss this car sooo much. It was fun to drive, it was dependable, it was fast and it was sooo fun to drive. I had the car for 9 years and I regret selling it. It never gave me any issues and was only in the shop for regular maintenance. It was six speeds of highway bliss. It made me better looking. It made me funnier. It made me sexy.


VS

Critical Review

"A word of caution!"

My parents purchased a 2002 Jetta GL for me as a first car due to its high safety rating. I would agree that it's a very safe car and I'm not ashamed to be seen driving it. It's heavy, which is nice for me as I do a lot of driving in wet weather and in six years I have yet to hydroplane or skid out. Plus it has plenty of airbags and a solid frame. The brakes are responsive, it accelerates reasonably quickly, and it handles surprisingly well for an entry-level subcompact. Even a decade old it's still a fun car to drive and I love driving a car that's nimble. But this is not a car to own out of warranty, especially not at the base model. The engine has given me nothing but grief, which is why I'm getting rid of it. I had to rebuild the transmission about three years ago and the engine is beginning to break down so I have to add oil pretty regularly. And now the oil warning light doesn't come on until my car is completely dry, which means that I have to check the oil weekly or I run the risk of driving on a dry engine and causing it to seize. The mechanic I take my car to has told me that it's common for the motors on Jettas to go after about 175K miles, at which point the engine needs to be rebuilt or replaced. Also, as it's an older car, it has a timing belt instead of a timing chain and if you lose the timing belt, you lose the engine. The timing belt needs to be replaced around 90-100K, so if you're looking at purchasing an older Jetta, be sure to ask whether the timing belt has been replaced. The fuel economy is nothing special, I find that I get about 15-17 mpg in city and I can bump it to about 20-22 if I'm doing mostly highway driving. Speaking of highway driving, here's another place the car's weight comes in handy. The car stays pretty steady even in heavy winds. Overall this car is good for a beginner driver or someone who's pretty handy with cars, but if you're looking to keep this car into the 100K mile range and you need a car that you aren't going to have to worry about, I would recommend looking elsewhere.

2002 Jetta Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 1,525 reviews.


Christian Thomas
2/22/2024
Worste car I ever owned
Pros

None

Cons

All

My car broke down 20 minutes after I bought it just paid 3k for it. Limped it's way to a mechanic shop costed 350 for a mass air flow sensor next month broke down again needed spark plug wires 450 went good for another month left me stranded the clutch burnt out 1000 dollars and now after 2 days out of the shop check engine light again I've owned plenty of cars 2014 Dodge charger ran the best n hardest with least maintenance from my experience I'd go American or Japanese I've owned Honda's 90s they run the best but German engineering is a big no for me their cheap made cars this one specifically stay away from jettas can't wait to sell this car after I fix this problem

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
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0
3

8a5036a2
7/30/2023
Best gas mileage ever.

We have the TDI, ran it on biodiesel for a few early years, now diesel. Gets over 40 miles to the gallon, runs great. Reliable.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Caro
3/24/2022
The best car ever

I really recommend the car to a friend Good gas saver Lot a space for the family East to drive and handle

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Caleb
8/23/2021
Solid 9/10
Pros

Fun to drive, great on fuel, reliable, nice seats

Cons

Unreliable air conditioner

This car was given to me after it was used for 17 years by two others, it has served them well with no need for unexpected repairs or breakdoen across 150k miles, the only Problem I have with it is that it's ac does not function, other than that, it gets excellent mileage and has never had a problem despite inconsistent servicing.

Value
5.0
Performance
3.0
Quality
4.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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1
0

Mandy
7/15/2021
04 Jetta GLS
Pros

Small

Cons

Small

I purchased this model with 100,000 mile on it and it has served me 11 years… some fixes along the way but very sturdy!

Value
5.0
Performance
4.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
0

Road Cruiser
3/4/2021
Excellent economy vehicle!
Pros

Diesel perhaps one of the most fuel efficient cars

Cons

Automatic transmissions were known to have issues

I've owned 3 Jettas. All 5 speed diesels. You'll get 44-52 mpg hwy consistently! Farfenügen is the German word they use meaning "fun to drive." It's nimble and never let me down. This generation of diesel engines is perhaps the most reliable engine ever made by Volkswagen. Very few mechanical problems. Great in town and highway driver. I actually invested in engine upgrades to give it 165 horse power as compared to the 90 stock horse power. Awesome investment! Maintaining them has been very minimal. Simple things is all they ever needed in 7 years of owning one & driving 10s of thousands of miles.. A great first car or for a seasoned driver. Automatics did have some known issues however.

Value
5.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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5
3

Coco
10/21/2020
Reliable
Pros

Good car

Cons

Old car

Reliable

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
1

Will
10/1/2020
Perfect first car
Pros

Fuel mileage

Cons

Avoid the automatic

My first car and it was absolutely perfect. Great fuel mileage, cheap on insurance, safe, rides great, and reliable, not to mention its a very beautiful car that isn't your standard boring civic or camry. 220,000 miles and the engine is still strong. The only advice I can give is to buy the manual, you'll appreciate it in the long run.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
8
1

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