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Consumer Reviews

2024 Volkswagen Atlas Cross Sport Consumer Reviews

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3.8
(28 reviews)
2024 Volkswagen Atlas Cross Sport
5
46%
4
18%
3
18%
2
7%
1
11%
68%
Recommend this vehicle
Value
4.0
Performance
4.0
Quality
3.8
Comfort
4.4
Reliability
3.8
Styling
4.6
2024 Atlas Cross Sport Overview
Among the 28 owners who provided feedback on the 2024 Volkswagen Atlas Cross Sport for Kelley Blue Book, consumer sentiment is mostly positive, with 68% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and reliability to be its weakest. 13 out of 28 of owners (46% of them) rank the 2024 Atlas Cross Sport five out of five stars. Overall, consumers seem aligned in their opinions of the 2024 Volkswagen Atlas Cross Sport. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"2020 Atlas Cross Sport SEL 3.6 4 motion"

My wife and I were waiting for this! We traded our '18 Tiguan, which we loved too. But wanted a little more room from a five seat CUV. It's very comfortable and handles very well. When we've owned it longer I will submit another review.


VS

Critical Review

"IS THIS REALLY A VOLKSWAGEN?"

I HAVE BEEN A LOYAL VW CUSTOMER FOR ALMOST 30 YEARS AND MY APOLOGIZES, BUT VEHICLE IS SUCH A DISAPPOINTMENT. GREW UP WITH VW'S AND MY FIRST WAS THE NEW GOLF, THEN AS LIFE PROGRESSED SO DID MY VOLKSWAGENS, I'VE HAD ALL MODELS. THE TOUAREG WAS INTRODUCED AND I HAD THREE......LAST ONE WAS THE WOLFSBURG ADDITION AND NEVER SHOULD HAVE GIVEN THAT ONE UP FOR THE ATLAS SPORT. THERE IS NOTHING LIKE GERMAN ENGINEERING, NOTHING BECAUSE ONCE YOU SIT IN THE DRIVERS SEAT YOU BECOME ONE WITH VEHICLE. BEING FRANK, THIS FEELS LIKE A TIN CAN AND NOTHING LIKE A GERMAN VEHICLE. THE ATLAS SPORT ACCELERATION IS SLOPPY, FEELS LIKE THE ENGUINE IS SKIPPING GUEARS. UNDERPOWERED, ESPECIALLY COMING FROM MY YEARS OF OWNING THE TOUAREG. I ENJOY THE SAFTY FEATURES, ESPECIALLY LANE ASSIST. THE TECHNOLOGY IS GREAT TO HAVE BUT I'M SURE I WON'T EXPERIENCE ALL. WAS HAPPY TO SEE THE PASSENGER WINDOWS POWER COMPLETEY FLUSH, ACTUALLY MY GOLDEN IS THE HAPPIEST. STYLING, GOOD BUT DOESN'T EVEN HOLD A CANDLE TO THE TOUAREGS. I SEE THE ATLAS MODELS MULTIPLE TIMES IN THE CITY SO IT IS ATTRACTING CUSTOMERS....BUT, IF YOU ARE A LONG TERM, LOYAL VW DRIVER AND HONEST, YOUR CONCLUSION MIGHT BE THAT THIS IS NOT A VOLKSWAGEN. FOR YEARS I HAVE SPOKEN SO HIGHLY OF THE BRAND, RECOMMENDED VW'S, TOUTED THE VOLKSWAGEN BRAND, SAD MY CHEERLEADING DAYS ENDED. DISAPPOINTING.

2024 Atlas Cross Sport Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 28 reviews.


Disappointed Customer
1/4/2025
2021 Cross Sport Atlas

The look of the vehicle is awesome! It is also a very comfortable vehicle. However, it is not reliable! I have had problems with the breaks, airbags, harness, coolant engine system, electrical radio malfunction(it doesn't work), and it is very noisy. I had new tires put on and now it sounds like the (cv) joints are about to break loose. It has given me nothing but problems. I would never purchase another one.

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2
1

Leland
10/13/2024
Excellent Vehicle!

Excellent, comfortable vehicle. Very stable on the highway and great gas mileage for the size. No mechanical problems in three years!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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3
0

Rose
7/22/2024
Love it but …

Love it but the windows are broken and it’s an 2023 only a year old. When I go to roll them up, they go down. Extremely annoying they can’t have working windows on a new car especially for the money you spend. Other than that it’s good.

Value
3.0
Performance
5.0
Quality
3.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Bslk
7/9/2024
Sweet rode
Pros

Roomy for large people, with huge cargo area, great performance, good mileage, comfortable ride, very well built, awesome tech

Cons

A little large to park

The ride is awesome, like siting on a luxurious couch as you watch the world flys past your windows, the new technology it almost drives itself, when you shift to sport mode it easy to forget how large this vehicle is, as it handles like a true sports car,

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Mario
7/16/2023
Great SUV with tons of space
Pros

Style, safety features, space and reliability

Cons

Fuel economy could be better

I owned a 2022 Atlas SEL Premium and this is my second Atlas. I love the style, interior space, comfort and reliability. Two Atlas in 5 years and never had one single issue, really impressed with VW quality. Safety features and standard gadgets are incredible and something that you wont find in other cars with the same price range like Toyota, Hyundai or Kia, you feel more like in an Audi or BMW. Something that could be better and I don't like is the fuel economy, around 18 mpg mostly city and jump to 22 mpg when driving highway at 75-80 mph, however this is a big heavy car. Ride quality is good and quiet, V6 engine is reliable and powerful, it feels really fast from standstill when the red light turns to green. I recommend this car to anyone looking for an SUV with style, enough space for a family and great reliability. You will smile after you own an Atlas.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Lars
5/19/2023
Super SUV
Pros

Great looks and handling.

Cons

None

Runs and handles great. 4 Cylinder Turbo is excellent power when you use premium fuel...eliminates hesitation as well...Only had a software update thus far. While not considered fuel efficient the handling, power and acceleration are excellent and has very spacious interior front and 2nd row. Great looks and great fit and finish too.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Ffe74c3b
4/2/2023
Unreliable

Its very unreliable the older volkswagen models are better for reliability and quality. The interior quality is very cheap your better off just getting a used audi.

Value
2.0
Performance
1.0
Quality
1.0
Comfort
3.0
Reliability
1.0
Styling
2.0
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2
10

AT71
2/25/2023
Beautiful, room car; just not designed for winter
Pros

Design, spaciousness

Cons

Transmission, electronics, poor winter design

I have owned my VW Atlas Cross-Sport since Nov 2021. I live in MA, where we have winters. There are several features or design flaws that drive me crazy in the winter. First, the windshield wipers don't stand up; they barely come out of the well, which makes it difficult to clean snow/ice around them. The remote start does NOT START the front defrost--that only goes on when you enter the car and turn the car on with the key--and you cannot program it to start w/ remote start. The way the door/roof is designed, even if you clean the snow off the top of the door, snow will ALWAYS fall onto the drivers seat. And if you have any snow or ice on any of the sensors, your car will annoyingly beep at you--and it's too challenging to find a way to turn it off "in the moment". Lastly, the driver has to manually put the car in AWD (or "snow") mode. Sometimes I forget to do so. Or if I do remember to turn on the AWD, and make a stop, and turn off the engine--when I restart the car, it is back in "normal" drive--so I better hope to remember to turn in back on AWD. Saying all that.....those are all nuisances that I put up with. The car does actually do well driving in the snow. And I do love the roomy interior. This car replaced an Acura MDX, and although the outside dimensions of the two cars were very similar, the interior is much for spacious (for people and cargo). I also believe the displays, controls, electronics, etc on the dashboard are very well designed as well. For this, I give the car an advantage over the MDX. However, even when I bought the car, I read a few reviews where the drivers complained about the rev/gutsiness/transmission of the car. After driving the Atlas Cross-Sport V6 for over a year now, I will agree. It is not a smooth ride; it does not shift gears nicely. Several times I thought I was getting whip-lash. If I had a re-do, and knew all about the car that I know now, I don't think I would have purchased it.

Value
3.0
Performance
3.0
Quality
3.0
Comfort
4.0
Reliability
3.0
Styling
5.0
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3
2

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