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Consumer Reviews

2023 Toyota Mirai Consumer Reviews

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3.2
(13 reviews)
2023 Toyota Mirai
5
46%
4
8%
3
0%
2
8%
1
38%
55%
Recommend this vehicle
Value
3.1
Performance
3.6
Quality
4.2
Comfort
4.0
Reliability
3.6
Styling
4.2
2023 Mirai Overview
Among the 13 owners who provided feedback on the 2023 Toyota Mirai for Kelley Blue Book, consumer sentiment is mixed, with 55% recommending the vehicle. As a whole, consumers found the vehicle's quality and styling to be its strongest features and value to be its weakest. 6 out of 13 of owners (46% of them) rank the 2023 Mirai five out of five stars. Overall, consumers seem divided in their opinions of the 2023 Toyota Mirai. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Fantastic Vehicle but beware of infrastructure"

I have an XLE. I'm comparing to the Gen1 2018 model I had previously. The incentives on this car are amazing and tilted towards purchasing it (at least near the end of 2021). Compared to the Gen1, there's really no comparison in terms of the way this car drives, accelerates and the styling. In power mode, this car really accelerates much faster than the claimed time. It's not a Tesla in that regard, but there's much more than ample acceleration available. It's a beautiful vehicle, has superb handling, and an amazing luxury car ride-- quiet, tight, rattle free and excellent build quality. A few problems are the trunk is extremely small for the vehicle size, the rear seats aren't as comfortable as Gen1, and the driver interface is a bit clunky and seems to lack the performance information (e.g., MPGe record) of the Gen1. Complaints you hear about the infrastructure are real. Especially, in the Bay area, fueling stations are extremely unreliable and one burp in the supply chain can take down stations at the snap of a finger. I purchased this one in hopes that the new Las Vegas H2 plant expected to come on line in Q2 2022 will improve the situation. I'm hopeful that FCEV take on a much needed niche as we transition away from ICE vehicles. 5 minutes to fuel with nearly a 400 mile range may be possible eventually with EVs, but it's already happening with FCEVs as long as you can find a working station without a line of cars. For me, that's not a problem as I live within 12 miles of 7 stations, and have a flexible schedule. So I'm not subject to the long lines and frustrations of my fellow trailblazers. Just do your homework before buying or leasing to make sure the limited and unreliable infrastructure can fit your lifestyle.


VS

Critical Review

"Do not buy hydrogen Cars"

❌❌❌☠️☠️ WARNING- Do not buy Mirai or any Hydrogen powered cars due to ridiculous pricing of Gas and poor resale value of vehicles .Do not fall in trap with 15k free gas card .You get a same car with 75 percent less value at car max with no free gas card . You will be spending 36 dollars per KG which is very expensive than regular gasoline and you will be spending one dollar nearly for each mile you drive .Is it not cheating ??And also,you have to drive far to find gas because most of gas stations do not work or having pumping issues . I am educating car buyers about risk of these cars and you going to suffer financially and mentally. Please take feedback of any Mirai or other Hydrogen gas car owners and you are going to get same feedback. Beware of free gas card and you will be spending it in months due to high Gas price . Thank you ❌❌❌❌❌☠️☠️

2023 Mirai Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 13 reviews.


Chico
4/15/2024
2021 Mirai XLE and LTD
Pros

Build on the same platform as the Lexus LS500

Cons

none

The car drives like a dream. Great support from Toyota, and I manage fueling by checking stations before I fill up. Price between $29 and $36 doesn't bother me. I bought it as a town car. When I purchased the Mirai in 2021, there was a Toyota $20k off MSRP and the dealer gave me another $5k. Also, $8k fed tax credit, $4.5k cash from Calif, 21 days free rental, $15k fuel credit, and 3 yrs/36k free service. All this plus $0 down, 0% interest rate for 6 yrs. The offer was so great, I bought another Mirai LTD.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
1

Chris
3/8/2024
Avoid
Pros

Drives nice

Cons

Horrible fueling infrastructure/high cost

So Toyota will offer you all kinds of incentives to buy this car, popularly the low APR and a fuel card. However what they don’t tell you is that fuel stations are VERY limited (and half the time are down for maintenance ) and will rarely fill your car past 250 Miles. I average about 54MPGe (on eco mode) and find myself filling up once a week. The price for Hydrogen is currently $36 per kilo which will run you about $160-180 if you fill up a completely empty tank. The car itself is nice. The drive is very comfortable and the interior is clean, however the middle seat in the back is not viable whatsoever.

Value
1.0
Performance
3.0
Quality
3.0
Comfort
3.0
Reliability
2.0
Styling
3.0
Was this review helpful?
0
0

Miraisucks
1/18/2024
STAY AWAY!! DO NOT EVEN CONSIDER IT!
Pros

Nice looking car

Cons

unreliable and unaffordable hydrogen

I have a 2022 Mirai that I bought in late 8/2022. When I bought it, Hydrogen was about $18 per KG. The Mirai fills up with about 5 KG. As of the last quarter in 2023, hydrogen is $36/KG. The 15K card is almost gone, mind you I stopped driving it for work mid 2023 due to the increasing hydrogen price. I now drive my husbands large SUV because it's cheaper to drive than the Mirai. He now drives the Mirai as he leaves it parked at the BART station which he takes to work. During the weekends, we drive the large SUV as well. I now have a "nice" car just parked most of the time in my driveway. Oh yeah, good luck finding a hydrogen station nearby that works. The closest to me in Berkeley has been down since about summer 2023. The next closer one has been intermittently down for up to 3 months, off and on. So now, we have to drive at least 12 miles one way to get hydrogen (if it's even available). It's been a nightmare! I have no choice but to keep paying my car payment as the value of it to trade in is ridiculously low. Aside from that, making U-turns sucks. I probably can make U-turns easier in semi-trucks than with this thing. Leg room in the back and trunk space is very minimal as well. I got a little too excited when I saw this car and how good it would be for the environment. WORSE CAR PURCHASE OF MY LIFE!!!

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
Was this review helpful?
2
1

Dejavu24
1/8/2024
DONT BUY
Pros

similar to Lexus

Cons

hydrogen pricing and stations, often system down

As of Jan 2024 hydrogen price $36 per kg so it would cost $500 per month. The fuel cards from Toyota dealers wont last as they said 6 years(was $16)

Value
2.0
Performance
5.0
Quality
4.0
Comfort
2.0
Reliability
3.0
Styling
4.0
Was this review helpful?
3
0

A7f820fb
12/27/2023
Do not buy hydrogen Cars

❌❌❌☠️☠️ WARNING- Do not buy Mirai or any Hydrogen powered cars due to ridiculous pricing of Gas and poor resale value of vehicles .Do not fall in trap with 15k free gas card .You get a same car with 75 percent less value at car max with no free gas card . You will be spending 36 dollars per KG which is very expensive than regular gasoline and you will be spending one dollar nearly for each mile you drive .Is it not cheating ??And also,you have to drive far to find gas because most of gas stations do not work or having pumping issues . I am educating car buyers about risk of these cars and you going to suffer financially and mentally. Please take feedback of any Mirai or other Hydrogen gas car owners and you are going to get same feedback. Beware of free gas card and you will be spending it in months due to high Gas price . Thank you ❌❌❌❌❌☠️☠️

Value
1.0
Reliability
1.0
Was this review helpful?
6
0

Mo Lar
1/8/2023
Great commuter car

Great commuter car when you live next to or close by a hydrogen station. Get this car if you live close by or next to a hydrogen fuel cell. I have use this car for one year commuting and haven’t had any trouble or issue filling it up.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Roman O
10/15/2022
LS 500 for less money
Pros

Free hydrogen, almost no maintenance, free rental

Cons

More leg room in rear seats

Make sure you have hydrogen stations near by, It is fast (when battery is full) since it has suspension from LS 500 ride is soft and comfy, i wish rear seats had more leg room.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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0
1

Neverpayretail
2/21/2022
Mirai means "future" - and it is
Pros

A lovely Lexus for the price of a Toyota

Cons

Hydrogen infrastructure is not yet mature

I purchased a stunning pearl white XLE around Labor Day 2021, when incentives were maximal. How could I say no? Even without considering the $15K in free hydrogen, this $50K car cost me a little over $21K including sales tax and DMV (net of $4K dealer discount, $20K Totota incentive, $4500 California rebate, $8000 Federal tax credit). I bought it as an extra car for the weekends, but after a month the Mirai was my daily driver. I sold my Genesis G80 Sport for nearly what I had paid for it two years before. My friend who used to drive a Gen 1 Mirai told me, "Your new job is finding hydrogen. Half full is the new empty." True. Yet the infrastructure has improved noticeably in 2022; fewer stations are offline and lines are avoidable if you know when to fuel. The car is comfortable, torquey and quick (0 to 60 in 7.5 sec, not 9.2 as per specs), and easy on the eyes. The JBL stereo system sounds great. The silent drive train is relaxing. The built-in tech does much of the driving on the freeway. The Mirai's smooth radar cruise is vastly superior to that in my former 2019 Genesis. And in L.A., having Apple Car Play with Siri, integrated speakerphone, and built-in traffic analysis and mapping is essential. I plan to keep this car long term. Having studied automotive powertrains in some depth, I don't see much future for battery electrics due to the weak electric grid and the need to dig up, refine and dispose of vast quantities of lithium. BEVs are a transitional technology in my view. I foresee a bright future for hydrogen, which is clean, energy-dense, and getting cheaper. It's all about the infrastructure.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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3
4

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