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Consumer Reviews

2018 Toyota Highlander Hybrid Consumer Reviews

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4.5
(14 reviews)
2018 Toyota Highlander Hybrid
5
71%
4
14%
3
7%
2
7%
1
0%
85%
Recommend this vehicle
Value
4.5
Performance
4.9
Quality
4.8
Comfort
4.5
Reliability
5.0
Styling
4.5
2018 Highlander Hybrid Overview
Among the 14 owners who provided feedback on the 2018 Toyota Highlander Hybrid for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 85% recommending the vehicle. As a whole, consumers found the vehicle's reliability and performance to be its strongest features and value to be its weakest. 10 out of 14 of owners (71% of them) rank the 2018 Highlander Hybrid five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Toyota Highlander Hybrid. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Amazing SUV!"

My Highlander Hybrid has an amazingly smooth and quite ride. The seats are very comfortable and the ability to adjust the center seats forward makes for a better ride for third row passengers. While I keep hearing the current version is tired and old, I find it very user friendly and reliable. I don’t really care about apple play. So far I’m averaging 30 miles per gallon which is amazing considering the size of this vehicle and the fact it’s a six cylinder engine! Job well done Toyota!


VS

Critical Review

"Very, very dissappointed"

I was looking forward to owning this vehicle. Im 67 and have owned many GM and Ford vehicles. I had to trade my lovely Lincoln MKZ for this vehicle when I became a foster parent of 3 children. I was excited to own a Toyota - they have a tremendous reputation for quality. This was my first opportunity to experience. This vehicle is basically very, very sound. But the convenience, electronic, and design features - stink. I could make a list a mile long. Here is an example. When you turn the engine off, the radio/audio is off immediately. Really? You have to sit in your garage and let your engine run to hear the end of a song or the news? The headlights are poor, the auto-dimming spotty performance. The XM radio has no repeat. Its presets dont display channel names, only numbers. The display is low definition. You cant intentionally lock your keys in the car! (doesnt everyone want to do this occasionally? Like at the dealership for pickup after hours?) Manual odometer and reset. Poor and lack of information given on display such as mileage tied to trip A or B. Apparently no volume control on navigation speaker. Too many features require a manual or google to operate. This is the first car I have ever purchased that I simply hate.

2018 Highlander Hybrid Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 14 reviews.


Kenneth
12/17/2024
Great value
Pros

Great gas mileage for its size

Cons

Just cheap plastic under front seat housing

Had for 7 years, excellent buy and rated 28/28 on mileage per gallon and consistently getting this. Only oil changes and tires. Only issue on passenger seat, plastic below it cracked after about 3 years and had to be replaced, about $400-500 to replace. Told probably a defect in design.

Value
5.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Vieve
9/8/2022
Great for big families
Pros

Kids

Cons

Wish it were just a lil bit bigger lol

Great for big families like ours. Comfortable travel for kids, adults,

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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0
0

CCM
3/19/2022
Title is free and clear. No additional comments g
Pros

Great driving car

Cons

None

Excellent car it rides smoothly . Drives the best in its category of SUV. Has no problems or repair work needed.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Servoking
12/14/2021
hybrid waste of money
Pros

reliable

Cons

engine very quiet

First 3 months I got 33mpg. Winter came and since then I get 25 mpg. Took to dealer 2x and said everything OK. Expensive wheels have chrome flaking off. Dealer too bad no warranty.

Value
4.0
Performance
4.0
Reliability
5.0
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0
0

Nick
11/23/2021
Lighting
Pros

Hybrid has very good power. Easy to merge.

Cons

See review

There is no front floor lighting available from Toyota. Hence when you get in, you cannot see clearly where your feet are going.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Maintz
11/3/2021
Absolutely the best car I've ever owned!
Pros

Ride, comfort, power and a bunch of features.

Cons

There really are none.

The hybrid option adds a ton of low-end torque, and the V6 handles the rest nicely,... seamless transitions. Very quiet inside, excellent handling, reliable, as many features as a MB or BMW,... an excellent quality build.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Woodall
2/9/2021
Wonderful vehicle. Very smooth ride and handling.
Pros

Dependable and nice smooth comfortable ride

Cons

Not really any

I bought this used with very low miles. It is so comfortable and fun to drive. I feel like I am sitting behind the wheel just gliding along. So glad I found this SUV.

Value
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Bruce
11/2/2020
Another Toyota Winner
Pros

Roomy, excellent fuel economy, comfortable, safe.

Cons

Third row seating is very tight.

I purchased this car new in 2018 and have been extremely pleased with the way it handles, the over-all comfort, the spacious interior, the great safety equipment the fuel economy. Typically I see 29 to 30 MPG combined highway / city driving in the summer and in the range of 27 MPG in the winter (using winter driving tires). The car handles very well on slick roads especially with the winter tires but would probably handle nicely year around with all terrain tires as well. We have owned 3 Toyotas (2 Rav4's and the Highlander Hybrid) and have not had a single issue with any of them with the single exception of having the driver information center replaced under warranty - the voice command was malfunctioning which was a real annoyance. Toyota paid for the replacement part and all labor to install it.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
6
0

More 2018 Toyota Highlander Consumer Reviews

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