2020 Tesla Model Y Consumer Reviews

I recently bought a 2025 tesla model y awd I was watching the discounts on the 25 model y in stock prior to the refreshed model coming out. Starting price of 49999,got a discount of 5000 plus the military discount of 1000 plus a referral discount of 500 then the fed credit of 7500 So ended up paying 35999 I love the cars handling,storage,acceleration,and cost to operate. I do wish Android auto was an option I did take the car in for service for a interior trim problem that was incredible easy and kinda fun I received a notice that the service had been completed and the car ready for pickup,I actually used the summon feature on my phone and the car pulled up to the front of the dealership waiting area. Totally new age service department process and new age automobile

This has been the most enjoyable car I have ever owned. Unfortunately Elon went bananas and this is dragging down the popularity and value for these vehicles. It is a great car for road trips, the Tesla charging network always works. The car has not given me any problems in 24,000 miles driven. I love the simplicity and honestly I do not miss the lack of buttons. I charge it at home and leave the house every day with a "full tank". One pedal driving is great. I subscribe to Full Self Driving which is now very good. Power is fantastic, could have a slightly softer suspension but the seats are some of the most comfortable I have ever had in a car.

First, I am a believer in Tesla and have been a fan since the beginning. I eagerly purchased my Model Y 4 years ago, as soon as I could get an allocation and picked it up directly from the factory. It has been a fantastic car and I have enjoyed driving it thoroughly. That being said, there are several significant quality defects that Tesla has declined to fix or provide assistance with in any manner that have led me to never want to purchase another car from them again. Namely the paint. The vehicle has extensive paint peeling, cracking, bubbling, and other de-lamination issues in numerous locations on the car. These issues are not related to normal wear and tear, such as rock chips on the front bumper or color fading due to sunlight over years of use. These problems represent a latent defect in the cars paint and its ability to adhere to the car that have clearly been going on since the car was manufactured. As an engineer, car enthusiast, and early adopter of the Model Y, I was aware that newly engineered vehicles may experience certain manufacturing-related issues. Tesla has been very good about fixing some of these issues. The HVAC had to be repaired twice in the first year and Tesla ended up replacing the entire system. No questions asked. However, when I reported this paint issue at my local Tesla dealer and service center, I was told that the car was out of warranty (by less than two weeks) and Tesla would not help resolve the problem. Furthermore, they said that there was no process in place to dispute a warrant claim and or talk to someone about extenuating circumstances. Following my visit to Tesla, I did a thorough inspection of the cars paint and have taken pictures of the most egregious examples of the defects that clearly show this is an issue of the paints improper and inconsistent application, and inability to adhere to the car properly. I also consulted a local body shop who showed me where the paint was applied unevenly. They also said that the numerous locations of paint peeling and flaking is due to improper cleaning and/or treatment of the car body prior to paint application, which results in the paints inability to adhere to the car body properly. Thus, it is clear that the paint issue impacts the entire care and happened during the manufacturing process and should be covered under the warranty. If this were the only major issue, I probably wouldn’t be writing this review, but more recently the FSD computer that runs all of the cruise control and auto pilot features stopped working completely. After conducting some research on my own and paying $260 for Tesla to confirm my diagnose, I discovered that the computer was toast and had to be replaced. A $2600 repair for a part that should have last ten years and has no reason to fail. Once again, I was stone walled by Tesla’s service center and told that this was a fairly common issue. It all seems a little hard to believe. There have been multiple times throughout this process that Tesla could have made things right and potentially kept me as a customer. I might have even stayed if their customer service was prompt and amicable but when you take into consideration the amount of time I have had to dedicated and all of the passive aggressive attitude that I have had to put up with throughout, there is no way I could ever go back. I would be going against my principles.

This is my second year driving the Tesla Model Y long range. Other than adding wiper fluid and checking tires, there is ZERO maintenance. I can’t believe I don’t have to get an oil change or a brake job. Hands down the comfort and handling rival that of my previous high end German imports.

First Tesla, love the handling and never have to pump gas! This is my daily driver but have taken it on longer trips also. No problems.

As a car, the Model Y is fun to drive. Quick acceleration and good handling make driving from stop lights fun w/o breaking (much) the speed limit. Getting on the highways is fun too. The Model Y's ability to haul a bunch of stuff (using the frunk, the well in the trunk area and the trunk area itself is very good. My Dewalt tools go in the frunk or the well; the weedwhacker (battery powered) and backpack blower (gas) all fit easily (when I let one of the back seats down). Drive this mainly around town and charge at home. Don't miss the gas stations at all and the charging costs are certainly cheaper than gas. Neutral: This is not a luxury car and while it was priced like a luxury car (right at $60K), it is not in the same league as the Mercedes or Audi. Bad (Horrible in Fact): Depreciation; cars are not investments (for the most part). But they should not fall in value like an inflated balloon that was not tied correctly. By my count, this thing has lost over 50% of its original "value" in just over 2 years. The gas cost savings and fun to drive factors are not worth throwing $30,000 away in 2 years. Most new cars at the current prices are HORRIBLE financial decisions. Buy used and let someone else take the hit.

We currently have a 24’ model Y. Fits three kids, love driving it, my spouse and I bicker over who gets to drive haha. Fun, fast, feels safe and good control.

As my third EV, I can honestly say that the Tesla Model Y Long Range has been my best, as it's also the best car I've ever owned (since 1970). Even with the quirks and driving like a Tibetan monk to keep my Safety Score at 99 or 100 (for Tesla Insurance rates), I'm not interested in replacing it soon or perhaps ever. But a little advice if a Model Y is on your radar, particularly if you intend to do long-distance driving. First, don't sweat the availability and dependability of Superchargers on major federal and state highways and Interstates. Second, use the charging time to use the facilities, get something to eat or drink, stretch your legs, return emails and texts, surf the Internet on your 15" screen, powered by the very affordable Premium Connectivity and check your navigation and upcoming Superchargers, editing routes and stops as desired or required. Don't be the driver who brought in their MY on a flatbed to the Superchargers in Belton, Missouri!!! One last and VERY important thing: I'm 6'1" and 185 pounds and the left bolster on the driver's seat did a number on my back and left knee on my second Texas-Wisconsin round trip in 2 months. I was ready 2 months later on my third round trip with a memory foam tush guard. Don't drive from 7 am to 7 pm without one!!!