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2002 Nissan Quest Consumer Reviews

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4.2
(113 reviews)
2002 Nissan Quest
5
53%
4
24%
3
12%
2
8%
1
4%
90%
Recommend this vehicle
Value
4.2
Performance
4.2
Quality
4.2
Comfort
4.3
Reliability
4.4
Styling
4.2
2002 Quest Overview
Among the 113 owners who provided feedback on the 2002 Nissan Quest for Kelley Blue Book, consumer sentiment is mostly positive, with 90% recommending the vehicle. As a whole, consumers found the vehicle's reliability and comfort to be its strongest features and value to be its weakest. 60 out of 113 of owners (53% of them) rank the 2002 Quest five out of five stars. Overall, consumers seem aligned in their opinions of the 2002 Nissan Quest. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
Build & Price

Most Helpful Reviews

Positive Review

"Proven Design, Excellent Value, Still looks modern"

We bought the van new in April, 2002. We now have 118K miles on her. The only unscheduled problem we have had was the axle boots ripped open around 62K miles, so we replaced both axles. This repair was completely unexpected as the vehicle is always garaged and not abused. When it hit 105K, I changed the timing belt, water pump (preventive maintenance only...no issues at the time, just easy to get to while the timing belt was off), drive belts and spark plugs. She continues to run like a champ. We have the SE model which improves handling; however, you can definitely feel the bumps when you hit them. We get between 20 and 21 miles per gallon driving a 50/50 mix of highway and city driving. Right now, the only issue we have is the radio display fades in and out which is a common problem on these vehicles. There is a cheap repair where you resolder the power supply lead on a circuit board inside of the radio. Right now, it's not bad enough to mess with so we are leaving it alone. We have the captain's chairs in the middle row which is comfortable for the kids. We also have the overhead video player which the kids love. We, the grandparents, love it to. Just turn it on and the kids will not make a sound except for needed bathroom breaks and the I'm hungry, feed me calls. The van came with Goodyear tires which lasted approximately 40K miles. Then we put on a set of Yokohama Avid Touring S tires which lasted almost 65K miles. These were really quiet tires; however, the weight of the van made the tires look underinflated. We now have on General Altimax RT tires which ride and handle excellent. They also appear to support the weight of the van a little better. It's too early to tell about tread wear but right now, it looks like they will last approximately 50K miles or so. The van's sliding door handles are a weak spot when the doors are frozen. Do not use these handles to break open the frozen door. Just grab the handle, pull on it until the door lock unlatches, then grab the body of the door and pull on it to break the ice holding the door closed. The handles are only plastic and cannot handle the pressure required to break the ice. I learned this the hard way. I like the white background on the instrument cluster found in the SE vans. They look really cool during the day and are easily legible during the night. The sound system is really good for a van. The SE came with the sub speaker system which gives it a little thump! I have used nothing but synthetic oil in the engine since it was new. It will burn approximately 1 quart of oil every 5K miles. I also have my oil analyzed at Blackstone Labs every 7.5K when I do the oil change. So far, engine wear is below the average level for this engine. I attribute this to the synthetic oil usage. I don't use the high dollar Mobil 1 or other high performance synthetic oils. I just use the Walmart brand synthetic since this is not a high performance engine. I used Mobil 1 in my 90 Nissan 300ZX twin turbo because this engine was a high performance engine and was often ran very, very hard. If you use synthetic oil, you can run this oil for the full 7.5K oil change interval recommended in the owner's manual. There is no need to change it every 3K miles like the oil companies recommend. They really like to see you spend your money for their oil! I'm going to change the transmission oil filter and oil when she hits 120K just to be safe. I have not had to touch the exhaust system so far, which is almost hard to believe. The muffler still looks and sounds good and the stainless still exhaust piping should last the entire life of the van. The van has a high performing AC system and the heat is warm within just a mile or two of starting out. There a few rattles in the sliding doors and rear hatch when you hit a fairly large bump, but it's not too bad. The van is definitely past middle age, so what would you expect? I have some rattles now, too. I hope this review helps you. If you can find a good used Quest van, I'd recommend it. No, you will not get a polished van like what is produced today. But you will save approximately 30K dollars if you were to buy a new one. Good luck.


VS

Critical Review

"worsed minivan"

I had it for last four years. body parts are falling down. Nissan USA representative were very rude. I do not want to deal with Nissan any more. All over sales personal talk unprofessionally. When my friends and relative heard my hardship, Six of my contact people did not buy nissan vehicle. Axle ruined after 45000 miles. some nuts and bolts fall down. some parts like window motor broke at 50000 mile and I called Warrenty department, I talk to All America sales person they did not want to replace axle or motor and were very rude. She talk talk so cheap. I never expected such Un-professional behavior from Nissan people. May be they are selling more and attractive Vehicle but i do not rely on them.

2002 Quest Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 113 reviews.


I Oe
11/9/2020
Nice car
Pros

None

Cons

None

Ok

Value
3.0
Performance
3.0
Quality
3.0
Comfort
3.0
Reliability
3.0
Styling
3.0
Was this review helpful?
0
2

Consumer555
1/4/2017
It just won't die
Pros

reliable. shelving in the cargo, lumbar support

I am the original owner of my 2001 Nissan quest. I keep thinking about getting a newer car, but this car still runs strong and is so reliable and practical for all my needs. I am definitely getting another Nissan when this one finally stops or falls apart. It has never let me down.

Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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14
2

Tim
6/27/2015
good bvan

good

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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6
2

Sq-Quest
6/24/2015
Great minivan for the family

This is a great van. I've never had ANY problems the 15 years I owned it. I've kept up on its regular service - and it just worked! I was so satisfied that I even bought a Quest for my business.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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14
6

Tony
6/2/2015
one owner, garage kept. no dents and well maintain
Pros

mechanically sound.Heater/AC good. Cruise control

Cons

Normal wear and tear

Shadow gray with running boards. wide moldings and splash guards. VHS player behind front seats. second charger socket in driver side door frame. Almost all repair records available supported by mechanic. Fog light. Memory seats

Value
4.0
Performance
4.0
Quality
4.0
Comfort
3.0
Reliability
4.0
Styling
5.0
Recommends this vehicle
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8
13

Mobile Mommy
5/22/2015
Economy At its Most Comfortable
Pros

Great Value. Spacious. Reliable.

Cons

No Cool Points

Owned this vertical for a relatively short time, but it has been reliable and spacious. With two active toddlers and all their stuff traveling back and forth from grandma's to the park we have had no unscheduled maintenance and seem to be getting better than expected gas mileage!

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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14
5

Davidr
12/11/2014
Great minivan for the time, good driver.
Pros

Handling, comfort versatility.

Cons

Weight of second row buckets.

SE suspension and package really worth it. This drives better than any other minivan on the market in 2000. Leather interior, rear AC vents, bucket seats made it like a mid-luxury carrier for up to 6 adults. We car pooled with adults a lot, easily carries 4, sluggish with 6. Old style of removing buckets and moving rear bench takes muscle, newer minivans have that much better.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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15
9

Suburban Mom
4/28/2014
Practical and Dependable
Pros

Reliable and trustworthy

Cons

None

I have owned this car for 12 years. It has been a pleasure for our family. I have done regular maintenance on it and have had no serious engine or transmission issues. It is still powerful and looks great. And has moved four kids and all their gear back and forth to college. Nissan did a great job with it's design and performance.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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19
7

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