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HomeMitsubishiMitsubishi Eclipse Cross2020 Mitsubishi Eclipse Cross
Consumer Reviews

2020 Mitsubishi Eclipse Cross Consumer Reviews

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4.2
(31 reviews)
2020 Mitsubishi Eclipse Cross
5
65%
4
13%
3
6%
2
10%
1
6%
80%
Recommend this vehicle
Value
4.2
Performance
4.1
Quality
4.1
Comfort
4.2
Reliability
4.6
Styling
4.6
2020 Eclipse Cross Overview
Among the 31 owners who provided feedback on the 2020 Mitsubishi Eclipse Cross for Kelley Blue Book, consumer sentiment is mostly positive, with 80% recommending the vehicle. As a whole, consumers found the vehicle's reliability and styling to be its strongest features and quality to be its weakest. 20 out of 31 of owners (65% of them) rank the 2020 Eclipse Cross five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Mitsubishi Eclipse Cross. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Great compact sporty SUV for the price"

When I drove the Eclipse Cross I was pleasantly surprised by how comfortable the interior was. With creature comforts like dual zone climate control, heated seats and steering wheel, and even a heated back bench, the car didnt lack in competing with other similar makes/models for the interior feel. The engine was surprisingly responsive, even being a 1.5T CVT. That being said, if you can handle having the CVT than this car gives you enough power to play with and doesnt feel like youre drowning the engine when pressing the accelerator like it does in the under powered Outlander Sport. The HUD on the car looks and works great, just as the premium Rockford Fosgate speakers do. It has generous amounts of storage and gives multiple options for tonneau placements. Its a great sporty compact suv especially with is MSRP and brilliant red color option. Great handling and a very comfortable car. The only downsides I had was that if youre a taller person (over about 6) it can feel a little small, especially in the passenger seat.


VS

Critical Review

"GAS GUZZLER"

WOW! Mistake! I cannot wait to get rid of this car!!

2020 Eclipse Cross Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 31 reviews.


Anonymous Reviewer
1/8/2025
Disappointed
Pros

Looks good

Cons

Safety features are awful power is not great

Safety features suck. The lane departure warning is just a light that comes on with a beep on the dash that you can barely hear especially if the radio is on. Be careful of the distance setting for the car in front of you. The vehicle will not slow down and IF there is a warning it will only be a light and a beep that you can barely hear on the dash. The reverse camera is not clear. Space is a little bit more than the Encore I had. If you have a heavy foot the gas mileage is not all that great. I use the Econo mode a lot and it doesn’t seem any different than regular mode. The driving power is not great. Vehicle looks great. The safety features are my major hang up. They make it sound great until your first time using it and you get right on someone tail when you realize the vehicle isn’t going to slow down. I was expecting a lot better with the safety features for a 2024. Needless to say this is my first and last Mitsubishi.

Value
2.0
Performance
1.0
Quality
3.0
Comfort
5.0
Reliability
5.0
Styling
4.0
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0
2

Great Car
2/20/2024
Best car ever!

Comfortable, great gas mileage, runs amazing and great price— best car ever!! It’s a luxury car that is not considered a luxury car. Awesome!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
3
0

Dee Snuts
7/4/2023
Best value and styling
Pros

Gas mileage, looks,comfort,affordable

We upgraded from a Mitsubishi Outlander Sport and an upgrade is exactly what we got. Beautiful vehicle. Clean, uncluttered and comfortable interior. We get excellent gas mileage. Right now Mitsy averages 33.4mpg. About a 60/40 mix highway/city. The S-AWD is amazing and standard on 2023 models. Dont listen to the haters. Our Outlander has the generic AWD system and it works great. This vehicle has an excellent warranty as well. Save yourself thousands. Buy a Mitsubishi Eclipse or Outlander Sport. We love and swear by ours.

Value
5.0
Performance
4.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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9
0

Chewy
1/11/2023
Ok cross over. Competitors offer more
Pros

Nice looking SUV.

Cons

Needs more power, Gas milage not the best in the c

It's a good small cross over with some nice styling. Gas mileage is ok but not the best in it's class. Horsepower is a joke , I really wish they made it a 2.0 and gave it a little bit of a bigger turbo. Mitsubishi's AWD for the eclipse is not really it's signature AWD from the evo or others in the past which is disappointing. The eclipse name is kinda trashed on by this SUV. Overall I like how Mitsubishi is doing with the styling . I think they really need to focus on the I interior and engine.

Value
2.0
Performance
1.0
Quality
2.0
Comfort
3.0
Reliability
3.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
3

TN Driver
11/25/2022
Great gas mileage.

Previously I had a Honda CR-V that was 10 years old. I bought a 2022 Mitsubishi Eclipse Cross and was pleasantly surprised that it's gas mileage is a lot better than the CR-V. I've got as high as 34.4 mpg. I love it!

Value
5.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
5
0

Lava
6/28/2022
Great vehicle

Great vehicle and very reliable. I've had the SUV for over a year and it's great to drive and travel in

Value
4.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
3.0
Recommends this vehicle
Was this review helpful?
4
0

Bob
4/11/2022
A really nice vehicle
Pros

Easy comfortable

Cons

A smaller suv

I am an Audi owner. I’ve been driving the cross for a few years. Just sold it had to buy a Q5..wrong move. The audi is great…but should be for twice the cost. I’m 6’3 240. Plenty of comfort. Not all the bells and whistles tech wise…that’s a positive for me. Reverse camera is poor. Good to excellent mileage. Plenty of power for suburban travel. Took it for a 2000 mile trip last summer …it was fine…two people two dogs…someone commented about the eye sight internally…it’s not great seeing speedometer etc…but a nice vehicle…I will miss it

Value
5.0
Performance
5.0
Quality
4.0
Comfort
4.0
Reliability
5.0
Styling
3.0
Recommends this vehicle
Was this review helpful?
3
1

Nini
3/11/2022
Hate this car
Pros

No

Cons

Remote start doesn’t work in all areas

I bought brand new in July 2021. I have traded it in for a Chevy already. I am short so my seat is up very high. I can’t see the displays behind the steering wheel. The middle console is so high I felt I was in a box. They knew the options I wanted but they weren’t delivered. No auto hatch opener, big down fall. They did not tell me, my remote start which is in an app, will not work everywhere. It did not work at my place. They did not resolve this issue. I live in the mountains where we have a lot of snow and freezing temps. I would never suggest this car to anybody I’ve traded it in for an equinox.

Value
3.0
Performance
3.0
Quality
3.0
Comfort
1.0
Reliability
3.0
Styling
5.0
Was this review helpful?
0
4

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