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Consumer Reviews

2011 Mercedes-Benz R-class Consumer Reviews

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4.1
(198 reviews)
2011 Mercedes-Benz R-Class
5
54%
4
19%
3
15%
2
9%
1
4%
80%
Recommend this vehicle
Value
4.1
Performance
4.4
Quality
4.2
Comfort
4.7
Reliability
4.1
Styling
4.5
2011 R-Class Overview
Among the 198 owners who provided feedback on the 2011 Mercedes-Benz R-Class for Kelley Blue Book, consumer sentiment is mostly positive, with 80% recommending the vehicle. As a whole, consumers found the vehicle's comfort and styling to be its strongest features and value to be its weakest. 106 out of 198 of owners (54% of them) rank the 2011 R-Class five out of five stars. Overall, consumers seem aligned in their opinions of the 2011 Mercedes-Benz R-Class. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Good car if..........."

I've owned my R350 for 3 years now, and it has been a eye opening experience. I have never cared for or been a fan of German luxury but I can see where mercedes was going with this car ...it works for me......it fits my life style. It's a luxury car when you go out, it's a truck when you have to haul stuff from Home Depot , it's a snow mobile in the worst snow storm. It's a great vehicle to own but! ......you will have to be a little mechanically inclined. The first time the check engine light came on , the cost of the total repairs came out to $11,000. So I soon became a owner of a hand held obd scanner to read out the "check engine light" codes and look up how to fix it it myself and saved a lot of money doing it myself. Now the R350 is a lot easier to own. Unless your financially set to pay a mercedes Benz specialist every time that dreaded "check engine light comes on.....you better get familiar with the car. Ok, but overall I looked at plenty of cars and trucks and I still think that the R350 is the best car for me. Style ,function, and drivability nothing can beat it.


VS

Critical Review

"Great layout, but many, many problems. ($$$)"

This is a great layout for a family car. It rides like a dream, and with all of the seats folded down, there's little that can't be carried in it. If I could keep the build, and replace everything mechanical about it, I would. At only 65K on a babied, well-maintained car, I have had to replace both rear air struts within 6 months of each other (approx $700 each). Also, the manifold is currently being replaced due to a bad flap ($1600 total repair). The tailgate back sensor has never worked properly, nor have the parking sensors (they go off randomly when driving down the road). I am now being told that the thermostat and cam sensors need to be replaced as well. Even with the car paid off, the repairs are no longer worth keeping the vehicle, which is a real shame. I love the R-Class body, and it is amazing in so many other ways. But it is the most unreliable car I have ever owned.

2011 R-Class Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 198 reviews.


Gary Key
5/26/2024
Mercedes Benz R350
Pros

Size, comfort, great road and in town car. Safe!

Cons

Only need one car.

We are the only owners of the vehicle and bought it new. We have 2 Mercedes vehicles and the R350 is my wife’s car. The vehicle is very roomy and can accommodate large and long packages - especially with the middle seats down. We love the vehicle but since we are both retired, we do not need two vehicles. It is a pleasure to drive and is great for road trips and holds plenty of luggage and all the essentials for a trip.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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Johnny Wadd
8/14/2022
Beware of neglected R-350’s !
Pros

The R350 is a private Jet!

Cons

Expensive repairs, can’t catch up if neglected!

Best vehicle ever if you find one that’s been Respected and Maintained! Beware of “ handyman special or mechanics special“ Once someone has gotten one, say from a junker auction or repo sale, or intended to restore it, the cost of bring back to life QUICKLY exceeds the value! My first are 350 cost me $48,000 and was well worth it and I maintained it like my life depended on it. When I traded it for an S class I got the maximum amount from the dealer. But I noticed one on the left that have a few dents and I asked the service writer about it and he said some college kid bought it and wants a pre-sale inspection and he says so far we are up to $8000 with more items to repair! If you maintain your car it will maintain you! The R350 is an electrical and technology nightmare once someone who doesn’t know what they’re doing starts in on fixing it.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Ralph
2/26/2022
Well kept and maintained amazing car
Pros

Fun to drive stylish panoramic roof great interioe

Cons

I honestly can say I haven't found any cons on thi

No dents runs perfect excellent interior great car wood grain well kept heated seats awesome car for year

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Rell
12/16/2021
Good car

Excellent car for everyday use big on inside good thru winter all around good car for money value..

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Rell
12/16/2021
Good car

Excellent car for everyday use big on inside good thru winter all around good car for money value..

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Rell
12/16/2021
Good car

Excellent car for everyday use big on inside good thru winter all around good car for money value..

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Novatechguy
10/10/2021
Driving a huge truck as easy as a MB sedan
Pros

Stylish, spacious, comfortable.

Cons

Under powered, a lot of issues, expensive repairs

Style is great, specious. I loved the 3 row seats. Comfortable in long trips. Got the bars on the top, a must if you are a family 5+. Too many issues. Constant leaks, expensive repairs. The steering wheel started to chip off, and I have gotten cut several times from the sharp plastic (unbelievable for a MB quality). Road noise can be heard like someone forgot the window open. Not worthy for 57k$ paid in 2008. Another MB disappointment.

Value
2.0
Performance
2.0
Quality
1.0
Comfort
4.0
Reliability
1.0
Styling
5.0
Was this review helpful?
1
0

Fredo
10/9/2021
Best car ever
Pros

All wheel drive

Cons

None

Price, reliability and comfort all in one car. Having heated seats both in the front and back seats are a plus for the kids in the winter. Such a smooth ride.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
1

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