Positive Review
I am a stickler for research to be sure. I do this so I can be sure to get the best value for my money. My wife finds this frustrating but in the end I know I have what I want. That said, I researched all the European and Asian options and found the ML 350 to be the best value on the market. In fact, I just purchased my second one. I have been a BMW man for almost 20 years. My 2010 535i was an awesome sports car but lacked the space I needed. In my opinion the Japanese options just weren't up to the quality standards of the Germans. They just felt really light weight compared to the Europeans. The Audi was more like the Asians than the German's. I liked the BMW X5's handling a little better than the ML's but only slightly. Other than that, the ML won on all counts. Mercedes-Benz offers a great list of options for this vehicle. I got my first ML back in Sept. 2012 and now have a second one. My second one has ALL the options and they work as described. Gas mileage isn't so hot but if you calculate the cost of the ML compared to the competition it's only a little higher. Another factor that moved me to a second Mercedes is the service. When I recently had service done on my BMW 535i, the BMW dealership gave me a Toyota Yaris as a loner (REALLY???).
Critical Review
Bought a 2013 ML350 4Matic in Sep 2012 as an addition to a '97 4Runner SR5 (manual transmission!) and '02 Pathfinder SE. It has the P01 package, Harman Kardon Logic7 sound, MB-tex, and AWD. Readers be aware that for 2013, there are both 2WD and AWD versions. .. Pros: Comfortable, controlled ride, which is impressive as it weighs about 1200 lbs (!) more than my 4Runner. Acceleration is strong, but requires premium fuel. Quiet at highway speeds. Interior pleather feels like real leather. Steering is very light but accurate, not floaty. Easy to drive long distances in this thing. Upgraded sound system is excellent from an audio standpoint, clunky ergonomics aside. Better than my Infinity/Alpine aftermarket setup in my 4Runner. .. Cons: There are multiple ergonomic and electronic quirks that are very annoying if these things are important to you. 1) Backup camera only functions when radio is on. Why?!? 2) Shifter is on the steering column where the wiper stalk usually is. Takes a lot of getting used to. 3) There are 4 different button clusters for audio controls (2 on steering wheel, one on upper console, one on lower console) but only ONE location (and the hardest to reach) will allow you to do adjust both volume and track +/- at the same time. Some buttons (e.g. the "disc" button) do not do what they say they do. 4) Navigation is inferior to both Garmin and TomTom. It will guide you the wrong way on one-way streets and otherwise get you lost. 5) Balky transmission, especially from a stoplight. Transmission does not drop down to 1st promptly, so when you start again, the transmission is caught off-balance in 2nd or 3rd. The subsequent hesitation followed by "clunk" and "screech!" scares both the driver and passengers. .. Overall, this is a very comfortable, mechanically sound car. But the ergonomic quirks and balky transmission are not acceptable in a car of this price. Toyota and Honda gets this right in their plebian models -- what's wrong with MB?
Showing 8 of 65 reviews.
Styling, performance, comfort, and realibility
Thirsty
My ML 400 is a tank. It can easily handle pot holes, debris on the road, and the challenges of most everything on the road. Yet, it handles quite well for an 8 year old car and is totally squeak and rattle free. I've had no major repairs and it feels/drives just like on day one. But like a tank, it is a bit thirsty except for highway excursions. The interior doesn't show its age at all. Everything works and its been extraordinarily dependable. While it has numerous options, everything functions well. Though expensive to keep the tank full, everything works so well its a keeper.
Great looks & fuel economy
None
Bought this vehicle new in 2013. It still looks new, with its design holding to look great next to our neighbor’s 2020 GLE43. We would be another one if MB still offered this outstanding 3L turbo/diesel: 24 mpg city; 32 MPG hwy, with more torque than ML550.
smooth and steady on the road- minimal noise
Mercedes is discontinuing its diesels in the US
This one is a gem. the power is great- it will jump when you need it to. the gas mileage is wonderful, and it doesn't bog down in the snow. I may keep this car forever.
i enjoy it very much
godd condition alway maintain at the dealers,i will recommend it someone looking for great vehicle for a family
Lives up to all great reviews - get-up-and-go!
Purchased at Gpvine M/B - I driver and seldom a passenger, Bluetec ML 350, Black w Tan, 53,800 mi, All service records with Gpvine M/B, Garage kept, no wrecks, having to give car up because I need a vehicle to flat tow - Ready for 200,000 more miles $24,600
The best vehicle I have ever owned
I can’t get another one like it today!
This is a rare vehicle...Safe, reliable, comfortable, over 30mpg highway, and powerful...it has the bluetec diesel and pulls trailers effortlessly. Wonderful and easy to use controls, great stereo. I love this car and may just keep it...I see the new GLE for 21 scores a 43 on consumer reports in terms of controls and handling...and engines as powerful today have low epa!!
Comfort, reliability, gas mileage, technology, st!
None that I’ve ever experienced....true story!
I can’t say enough wonderful things about my ‘12 Mercedes-Benz ML350 BLUETEC! It’s a beast with its gas mileage on and off the highway! It has a extremely comfortable ride that isn’t a vehicle that one would get tired and lazy in traveling across country! I’ve taken my Mercedes-Benz across this great country approximately 12 times and have had a blast in comfort each and every time! I HIGHLY recommend this vehicle to any prospective buyers out there! I’d go with the BLUETEC (diesel) model! You get more bang for your buck!
Everything about it
Abseloutly nothing
Not to forget the amazing service Benz provides.