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Consumer Reviews

2023 Mercedes-Benz GLE Consumer Reviews

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3.8
(39 reviews)
2023 Mercedes-Benz GLE
5
44%
4
21%
3
10%
2
21%
1
5%
63%
Recommend this vehicle
Value
3.5
Performance
4.2
Quality
3.8
Comfort
4.4
Reliability
4.0
Styling
4.6
2023 GLE Overview
Among the 39 owners who provided feedback on the 2023 Mercedes-Benz GLE for Kelley Blue Book, consumer sentiment is mostly positive, with 63% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 17 out of 39 of owners (44% of them) rank the 2023 GLE five out of five stars. Overall, consumers seem aligned in their opinions of the 2023 Mercedes-Benz GLE. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"The GLE is very impressive"

Have only about 1000 miles on my GLE 350. The interior is best in class, exterior is conservative however tasteful unlike the Lexus RX , which IMHO is drastic and has become boring. The 350 is not quick from a dead stop, in all other situations power is more than adequate. Cruising at 90mph is effortless and extremely comfortable. Problems I’ve encountered thus far is an inconsistent whistling sound from driver’s side mirror, gas tank filler door is not perfectly flush with body. Both are items I have chosen to just live with for now. The 450 is probably better suited for this vehicle, however it is about $6k more and for 95% of all driving situations is realistically not needed. Tested the Lexus RX as well as the BMW X5 , eliminated the RX rather quickly, and the X5 just seemed to be a generation behind, however a great vehicle. There are many posts talking about problems with the GLE and how Mercedes has come down in quality, I hope that it is not true. I’ve had 2 BMWs and 5 Mercedes and quality has not been an issue with any of them. Most owners would not bother posting anything if there were no problems, therefore we are overwhelmingly reading the posts of individuals experiencing some issues, however minor they may be. I love driving my GLE 350, and I have zero second thoughts regarding my decision.


VS

Critical Review

"Uncomfortable seat and not quality control"

I purchased a GLE 450 2020 for my wife in April 2019 and now it has 6000 mileage. This is our first Mercedes that we have owned. Mercedes Benz disappointed me a lot!!!! First day after I purchased our Mercedes, when I was drive my wife GLE 450 2020 from Mercedes dealer to home I heard wind sound from rear of the car!!! I asked dealership about wind sound and they noticed me that rear driver side door doesn't have trim around door and door is not seal!!!! They ordered trim from Germany and after 1 month!!! they installed trim!!! After 3 months of purchased date I got a letter from Mercedes Benz and they announced me there is a hole in floor of all GLE 2020 and I needed to take my GLE to Mercedes dealership to fix it!!! I took my car to Mercedes dealership after 1 week they order part and they started to fix floor hole and I am still waiting dealership deliver my car next week!!! I bought this GLE for my wife and she doesn't have complain about seat, but I am a regular person (almost skinny person) with 5 ft and 8 inch height and 160 pounds weight. I don't feel comfortable with seat when I driving this 2020 GLE at all. Unfortunately I think seat is very uncomfortable. I have owned several cars in my life. Seat is luxury and beautiful with a lot of features, but not comfortable at all. Mercedes I am very disappointed of you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Never buy another Mercedes.

2023 GLE Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 39 reviews.


William
3/28/2025
Need to improve reliability

We brought two Mercedes-Benz SUVs (GLS-450 and GLE 350) in 2016. The A/C system of GLS-450 stopped working in 2021. Then the A/C compressor of the GLE-350 stopped working in 2024. During the same time period, we had repaired other parts. We were really disappointed by the poor reliability performance of both SUVs.

Value
3.0
Performance
5.0
Quality
3.0
Comfort
4.0
Reliability
1.0
Styling
4.0
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0
0

Devz
12/1/2024
Gorgeous car

AMG 63s coupe is the best in its class no questions about it!! One of the best engines build by 1 man only.

Value
4.0
Performance
5.0
Quality
4.0
Comfort
3.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Daniel
9/30/2024
Luxury Plus

I love this car!! Rides like magic carpet and drives great!!! Has plenty of power and electric shift is so smooth. This is a Certified Pre-Owned vehicle with Mercedes Benz.

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2
0

Mitch
9/27/2024
Luv my 580
Pros

All around a great vehicle

Cons

Haven’t found any yet

Quick and 22mpg to boot . I like it more than my s560 I traded in. It’s a fun vehicle. It’s my first SUV. It’s much more than a family car.its worth the money.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Billy
4/9/2024
Great except for the tires!!!

Excellent style and options,massage seats are a must.Rapid heating seats include door armrests and middle armrests. The only downside is the Bridgestone factory tires that Mercedes Benz has chosen for this vehicle that I just replaced with only 13,000 miles 👎

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5
0

David
7/4/2023
Amazing car

The AMG GLE coupe is a sexy looking car, high end interior and very comfortable!! Definitely recommend on getting this model if you like coupe style vehicles!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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5
0

1007
1/12/2023
Wheewwww, Beautiful but mechanically BADDDDDDDDDDD

Mechanically bad, i guess Benz QA team no longer works, electrical issues too, software malfunctions but worst of all Suspension issues.

Value
1.0
Performance
3.0
Quality
1.0
Comfort
3.0
Reliability
1.0
Styling
5.0
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12
4

Steven
12/31/2022
Deciding to keep car after 3 yr lease
Pros

Driver's assistance package and parking package,

Nice luxury interior with comfy seats. I love seat warmer and cooling option and heated steering wheel. Massage seats seem over the top, I don't use but kids love sitting in front with them on when parked. One massage function broke and we had service package so mercedes fixed it for free. I have had two nails in the tires and both were plugged. Parking assistance and driving assistance are a must for safety. Compared to Tesla model x, seats are better and GLE has a blind spot detector. I had a GLC from AMG line before this. Loved the speed but the AMG engine was very loud and any fixes and maintenance were twice as costly. More car and luxury for your money than GLC AMG or Tesla model X. Tesla model X is better at self driving of course.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

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