2018 Mercedes-Benz GLC Consumer Reviews
Most Helpful Reviews
Positive Review
I've owned this vehicle for about a month. The one that I purchased has many upgrades, bringing the purchase price to just under $50K. I looked for a long time, (BMW, GMC, Audi), but this seemed to be the best value for the money. So far, I think it's the best vehicle purchase decision that I've ever made. Though I wasn't looking for quite as many options as I wound up with, and the learning curve for the dozens of functions is a bit steep, it's truly a great car. I thought I would purchase either a BMW or Infiniti as I have owned both and have been very satisfied with them. But I'm glad that I made the switch to Mercedes.
VS
Critical Review
For those of you looking for amazing customer experiences and high-quality vehicles, for your own good, look anywhere else but here. I’ve been dealing with Star Motors for over a year now after I purchased a GLC 63s at almost $120,000 from this location. Brand new, fresh and clean, and at 4000Kms it was back in the shop. The car looked marvellous in the show room, but dreadful on the road. If you were to press the gas, it would furiously jerk forward and backward until you’d let go. Instead of Star Motors attempting to resolve the issue, Patrick Picard (AMG Specialist) accused me of putting “bad gas” in the vehicle. Because I am in business, I keep all my receipts that show that this is a completely false accusation in attempt to push the blame on the client. Numerous times have I brought this 6 figure lemon in and leaving it with the dealership for a week or more. This last episode, the dealership has had my car for over 7 weeks now and still no resolution in sight. No apologies, no explanations, no resolve, just excuses and accusations, but still no results. Currently, after only 1 year of having the vehicle, they have stated that my car is worth $60,000 for a trade in. I don’t understand where this depreciation rate of 50% comes from and I am disgusted with the lack of empathy and the lack of resolve on the part of Mercedes and Star motors to settle this issue. Now, they are offering that I pay an additional $35,000 to get into a different vehicle, same year, same model, just without all the mechanical issues... possibly. In my opinion, Star motors has absolutely no understanding of the needs of a customer, nor do they care about them. Here are the names of those I have dealt with; Adam Asiri (development manager), Gordie Tam (Service Manager), and Patrick Picard (AMG Specialiast). For those of you who are still reading to this part, I promise you, I am a very easy going client to have. I will always understand that problems can arise when doing business. However, Star Motors gives ZERO about the $120,000 lemon they’ve given me. I wish you all the best in finding the right car for you. But, do yourself a huge favour and DO NOT purchase a thing from these guys. I strongly advise you to check out Porsche as my wife has one and receives exceptional service, or Audi as my son has one and has received amazing service as well.
2018 GLC Reviews
Showing 8 of 93 reviews.
It looks nice, more comfortable than Audi, BMW -X3
Reliability, Seems to not be expected build qualit
My wife won’t Drive anything's but Mercedes and I like SUV’s so we got a 2021 GLG. Now 2 cylinders just failed along with the coil. The dealer said the 20’s and 21’s have bad heads and the coil housing are such bad plastic housing they can’t handle the firing. It was fixed under warranty but they recommended the extended warranty, that’s bad new for car less than 3 years old
Super comfortable. Great interior
Weird entertainment system
It's a great commuter car. I also use it to drive weekend trips with our adult friends. Drives very comfortably and quietly. Trunk space could be a big larger but it's comparable with a S-class (slightly larger). I bought it with 78k miles and have put 7k miles on it without any issues. After I bought it I had to fix some peeling chrome on interior pieces but It was not expensive.
Good
None
I love the car as far as I’m driving it more than 6 months. Very economist and versatile smooth drives and comfortable. The best Mercedes I ever had. Thank you Mercedes Ben’s company
Too many to name!
Haven't found one.
This is my second GLC300 4-matic! Incredible vehicles. Great design inside and out. Superior handling and luxury finishes throughout. Burmester sound system is the best on the market! And the technology is second to none in its class!
styling
boring colours, wrong wheels
Firstly, I have no problem with the performance, but with the colours to choose from. Available colours are, three shades of grey, two shades of white and black, no earth tones. When this SUV was first advertised ,it was a gold/cashmere with a harmonious soft brown interior, Was that produced? hell no. I fell in love with the shape and colour then. The ten spoke wheel is more suited for a sedan than the ultimate sport SUV. The five spoke is more suited for this vehicle.
No matter how I input the information I was never given the value of my car. What a waste of time. This is essentially a phishing site.
Easy drive
Not enough space for travel
I tried this car for traveling and it sits really well with my friends and I hope later I have a chance to buy this car also.
Safe, reliable, comfortable, performance, stylish
Compact
I bought my GLC 300 in April 2022. I love being in this car and driving it! It’s smooth and fast. It picks up speed so quickly. It is easy to merge onto the freeway. Most importantly I feel safe. There were a couple of times within the past year where I got close to getting into an accident. The car’s sensors stopped the car and I was able to avoid rear ending someone and backing into someone. I also like the gas mileage. I average 26 miles per gallon. My only complaint is that the GLC is much smaller than my previous car - Lexus RX 350. The only time I am reminded about its compact size is when I am picking up my eldest daughter, son-in-law, and granddaughter at the airport when they visit. I contemplated getting a GLE, but it is a bit too big for my everyday driving. I really like the the GLC for everyday driving as well as long distance. It’s so comfortable. I hope to be driving this car for many years!
