2019 Mercedes-Benz GLA Consumer Reviews

I leased this 2020 brand new from dealership. It had many problems from transmission to gasket to switching into Sport mode. Over the 3 year lease it spent many weeks in the service dept. Was happy to turn it in this month. Would not recommend.

I bought this unicorn of a car for a great price - single owner, always dealer maintained. When I went to the dealer for service the service guy tried to get me to sell it to him - that's how lucky I was. Anyway this is my first luxury car and now I think I'll be stuck buying MB going forward because I love it so much. The good: handles great, super fast, universe blue metallic color is rare so it really stands out. I've put about 12k miles on it and have had no concerns or problems. Loaded with almost everything except sunroof (this was a base model). The less good: its small for sure. the cargo area is very compact so you can't pack a whole lot in it. I often double and triple check before switching lanes because I feel like I can't see easily (even though it does have lane sensors)

Great gas mileage and fun to drive, ice edition has lower profile tires , but handles nicely with a stiffer ride have owned over 3. Years

This car is amazing and drives well. The great thing about this car is it is relatively new, has all teh features and comforts you can ask for. Everything works well and has been serviced correctly so far. It is also very nice looking on top of all the other positives.

I have had two GLA’s, the GLA45AMG and this one a GLA 250 4Matic. The good points: 1. Styling. I like the cross between hot hatch and SUV. This is my favorite size to drive. I like the interior which is classy and sporty but not stuffy and dull. 2. Utility. The car is sporty, drives smoothly, uses space well and does multiple duties from picking up groceries, to carrying kayaks and today was Home Depot where a box went through the back seat pass through for skis. With all weather matts its a true summer and winter car. 3. Comfort. For me, the perfect blend of sporty but absorbing bumps well and good sound proofing for a car this size. Seats are a hair on the hard side but adjust well. 4. Mileage and driving. The car is fun to drive and I often get 38mpg or more in the mountains here. Not sure why as I got lower mileage driving to Florida but with reasonable driving you get good performance and efficiency which reflects great engineering to me. Drawbacks 1. Space usage: The center console is small. It uses a dial which takes space and dexterity to use the screen while dialing through a hundred spots on the screen. Touch is much easier. On the plus they do not have the gross waste of space with silly trackpads like the GLC and other models. The bins in the door are a hair too narrow and things fall down and hard to get your hand in there to retrieve them. Limited glove box and need more cubby holes in the valuable middle spaces. 2. The electronics are a bit hard to use. The menus are not clear, Apple Car Play disappears and is not easy to find and bring back. No icon for it. You hit the TEL button twice and spin a dial. Crazy. The USB’s should be up front under instruments but are deep in the console. That’s very outdated but it’s not terrible. 3. Maintenance costs at dealerships will bring tears to your eyes. If you buy a Mercedes find out how much the A and B services are. They approach a grand for a B service in my area and no, you don’t get new tires with it. You don’t even get new wipers unless you add $200.00. A normal thing like a dead battery replacement was $636.00 and another $223.00 if I wanted a diagnostic hookup (I took a chance it was only the battery). From now on I will go to independents or at least price different dealerships if you want to buy one. Independents really bring the prices down from my research. If your car is out of warranty that is how I would go and even in warranty for services.

I could not drive it home, and I had no idea what it did not have….no heated seats, no push button for entrance, no fx radio….that, was the worse…..love driving smaller car, no large gloveboxes…not enough storage….just feel squshed up….my last mb had it all….my Cadillac had it all….very disappointed…could let go back, but 300- miles away…didn’t know what to do..now stuck. Love my 2018 besides that. Too much junk to read just to get music, phone, etc. .wish I could trade….disappointed in heated seats, and especially radio…..had one month….

I have owned the car for over 5 years and it has been trouble free, only needing wear items such as tires, brakes, and oil changes.

I absolutely love this car! It is very sporty drives great and has power, love it’s Turbo engine! It turns on a fine and hugs the road. Back seats fold down for more cargo space.