2025 MAZDA CX-90 Consumer Reviews

This car looks beautiful and does have some nice features but has had way too many recalls with several involving safety. Another big hitter....the depreciation. Our car's value dropped by close to 20,000 dollars in a year and a half. This has been my worst experience purchasing a new vehicle. This was also my first and last time owning a Mazda.

At first glance and on test drive, the car is beautiful. I got the top of the line Turbo S premium plus. Then…you pay for it and a month later you discover everything that’s wrong with it: 1. My garage opener won’t pair with the car’s garage opening button. I’ve tried. Many times. And I am a handy and smart person. My husband also did some research on the internet and could not get it to work. We’ve had other cars paired w absolutely no issue. 2. The wireless charger basically never charges your phone and overheats it. When your phone is on the charger and you accelerate the phone comes flying out at you. 3. The cup holders won’t hold my Owala bottle. 4. The second row seat is hard to move forward to get someone into the back 5. One day I discovered that my rear view mirror didn’t turn back up after backing out of my driveway - nearly caused an accident. 6. When my sunglasses are in the sunglass holder, it makes a rattling noise against the plastic and makes the car sound cheap. 7. WORST offender : my brakes consistently squeal at slow brakes and I am told that it is what it is by mazda service and also customer experience rep. Apparently this has been an issue with the cx-90s (google it). Great so now I have a $61k car that sounds 20 years old wherever I go. So embarrassing and ridiculous. Not to mention headache-inducing. After being a solid Honda and Toyota owner for years, I will never get another Mazda again.

The CX-90 PHEV has amazing value. It has more options than a Premium Cadillac XT6. The car is very quiet and comfortable. The two rows seat fold and offer great cargo space. The SUV has a classic look and appears quite beefy with the front grill. I am getting a total of 35 mpg with gas and EV motor. Agree, the Japanese are known to produce great quality cars. They also have the best compact tractor in the industry, Kubota.

Pros: 1) Fastastic handling (considering vehicle size) and smooth brisk acceleration from the big in-line six. 2) Styling - great looking vehicle. 3) Interior craftmanship is top notch - no rattles at 4,000 miles. 4) Towing capacity. Cons: 1) Four trips to dealership so far in 4,000 miles - none for regular maintenance. Two recalls and three voluntary "Special Service Program" fixes for our Turbo S Premium model. Towed in once after vehicle went into a safe mode where it wouldn't go faster than 10 MPH and threw five or six different error messages. 2) driver recognition system only works intermittently - when it fails, default is inexplicably to "Guest" versus "Driver 1," causing you to lose all your settings. You also have to give it 10-15 seconds to work (this is a really long time when you want to get somewhere expeditiously). 3) I am 5' 10" and I hit my head on the rear gate at max height if I don't duck down. I've never had this problem with any SUV before. 4) walk away lock only works intermittently, rendering the feature useless. Must press the button on the key fob for certainty. 5) very minimal storage for driver - a shallow center console and the door - that's it. 6) parking sensors seem to work intermittently, rendering the system untrustworthy - system doesn't reliably sense low items (e.g., old 10" curbs) or narrow items (e.g., poles) like our other vehicles do. 7) "i-stop" shuts down the engine at stop lights, etc. - reengagement is very noticable and unrefined to the point of comment from passengers. The i-stop cannot be permanently turned off - resets every time the car is started. 8) Premier towing package brake controller is mounted above your left knee - with predictable adverse consequences. 9) switch for hazzards is directly in front of the touch screen where your palm wants to rest as you engage the screen - we've inadvertently turned on the flashers several times as a result. 10) finally, after a remote start, the vehicle turns off when you open the door (for safety reasons apparently). This is our third vehicle with remote start, and the first with this nonsensical "safety feature" - yes, you really must restart the car a second time every time you use remote start. The list is longer, but you get the idea. Great car to actually drive - a shame the details are a not very well executed.

So many recalls. So much “technology” that doesn’t work majority of the time. Sensor alert goes off randomly when no other cars are even on the road. I have completed every survey since I have purchased the vehicle and mentioned all of my concerns and requested to be notified I have not received any calls. Some additional issues are drivers side passenger door stick so bad you think the door is still locked, Car does not lock once you exit like it is suppose to. Windshield wiper gets stuck off windshield. Car play works about 60% of the time the rest you have to uninstall and try again. The list goes on. Very disappointed this will be the last impression Mazda will leave. Reached out to the dealership I’ve been working with since 2006 and was basically told oh well less than a week after purchasing.

it is great car. I recommened it for any want want luxry family car. I love japanies car. Thank you

I own the Inline 6 CX90 with 280 hp engine and 19 inch wheels. The car is very comfortable to drive and has adequate space for hauling kids. The car has no body roll or floaty ride like most other SUVs in this segment thanks to the stiff suspension. The ride is more like a car but is balanced and smooth. My only complaint is that the stiff suspension tends to be a problem at very slow speeds of 10 to 20 miles as you feel every little bump on the road. At higher speeds and freeway speeds the car is aa joy to drive. Long road trips of 300 plus miles are extremely comfortable. The car is an inline 6 engine but has a hybrid motor and the gas mileage is great.

Purchased and traded in a Durango. The Durango had more options, better power, comfort, drive. The Mazda has so much cabin noise. This is supposed to be Mazda’s luxury SUV… it has been anything but. The only benefit has been a little gas savings.