2020 Lincoln Nautilus Consumer Reviews
Most Helpful Reviews
Positive Review
Very happy with this Lincoln. Once you get use to the electronics.....
VS
Critical Review
We purchased the MKX select & have had this vehicle for a year and a half. The suv had under 5,000 miles on it when we purchased it. A week or 2 after we bought it, we were driving & I felt the car jerk while driving & the oil light came on. (this was the only time the oil light came on, now it just breaks down with no warning) We pulled over & checked the oil- it was extremely low- hardly any in it. We took it back to the dealer & they did an oil change. Same thing happened a few months later. We have been in & out of the shop non stop with the same issue. It keeps eating up oil, but there is no obvious oil leak. The oil light doesn't even come on, or give us a warning- it just breaks down. We have been in & out of shops since we bought the piece of junk. They couldn't figure out the issue, so the shop was told to rebuild only the top part of the engine. Lincoln said that other cars that are our make/model have had the same issue, so they were rebuilding just the top part because they didn't know what else to do & that is what they were doing in these cases. So , I got my car back a few months (they had it in their shop for over a month) ago & had it back for maybe 2 months & BAM, I get in my car to leave someone's house & it wouldn't start... so I was stranded AGAIN. I had to tow the car to my house... again. We took it back to the shop & they said they didn't know what to do with it since we had had it in there so many times. We even took it back every few hundred miles for the oild consumption test, so we were in & out of shops A LOT. Now we were told by the corporate office to take it to a different lincoln dealer out of our town to see if they can figure it out. I just had a baby so now we have to have our family come watch him & drive an hour away to take it to other dealer. We have to start all over & we're told we need to drive up there every 500 miles. I have been dealing with the corporate office & they are rude & useless. I asked to speak to someone above the lady I'm dealing with & she said there is no one else above her. Our warranty is about to run out & when I asked if they would at least extend the warranty, I was told they can't do that. This has been the most stressful situation I have ever had with a car. I will NEVER, NEVER buy a Lincoln again. We are stuck in a super high car payment with no help. I really wish I could get the CEOs contact info, or someone higher up. This is not right at all. Then when I called to set up the appointment for the dealer out of my town to look at it, he said maybe I should buy another car from them to get out of this one... UNBELIEVABLE. I would give them zero stars if I could
2020 Nautilus Reviews
Showing 8 of 76 reviews.
Lincoln MKX Reserve. Fully Loaded. 27,000 miles Red exterior with white interior. Well kept and garaged.
Very comfortable . It has all the technology.
No power .. Pick the wrong color
I bought this Lincoln Nautilus reserve in April 2023
Very nice interior, nice features, nice ride and handling.
Complete junk drivetrain
We purchased our one owner 2016 MKX Reserve 3.7L in the fall of 2023. We have since found out that the PTU(transfer case) and RDU(rear differential) on these and nearly every ford AWD are poorly made. Our RDU is out. They are on national back order. I suspect because of all of the failures. I could put used in it. But, how long will that last? And a used part isn’t much less than new($2200 vs $1300). And,I would have to pay labor again when the used on goes out. It will cost $4300 to have the Ford dealer replace it with new. BTW when the PTU goes out, it will be the same issue. Those are also hard to get and the price is about the same. Other than that it is a nice vehicle, when you can drive it. Our 2006 270k 4WD Pilot EX-L hasn’t had any issues like this. And, really still looks nice. Good thing we kept it. NEVER another Ford. Too bad, we like the way they ride and handle. The features are very nice too. Do a YouTube search in the PTU and RDU. Change your fluids often if you have one of these.
beautiful, comfortable, rides well
transmission, faulty seals/water damage
This was absolutely my favorite car...until the transmission started acting up around 70,000 miles. They replaced the transmission. Then the faulty seals that had the interior of my vehicle soaking wet and full of mold and mildew. I contacted Lincoln to inform them of this issue. They have a TSB for the faulty seals in the rear but not the panoramic sunroof. I filed an insurance claim with Progressive...they wouldn't cover the loss. So now it's at the dealership getting repaired...again. It's a beautiful vehicle with serious flaws...I'm so disappointed but I'll be trading it in and getting what I can for it.
2019 2.7L 6 cylinder twin turbo. Runs great new tires in last 10K miles. No issues other than small dent on tailgate.
Love this car the sound, the feel the look all say style and grace. So why does a car with 40kmiles have coating on door rests coming off.
Comfort, space, technology and reliability.
Performance and sporty feeling
I have been bouncing from luxury brand vehicles for the past 15 years. On Lincoln, I found amazing comfortable riding, high-quality materials, good technology, impressive service quality and lower maintenance cost.
Has all the perks it has a rear camera and all seats are heated and has defrosted mirrors I have enjoyed this Lincoln
