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2012 Lexus HS Consumer Reviews

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4.8
(47 reviews)
2012 Lexus HS
5
83%
4
15%
3
2%
2
0%
1
0%
95%
Recommend this vehicle
Value
4.8
Performance
4.7
Quality
4.9
Comfort
4.9
Reliability
4.9
Styling
4.8
2012 HS Overview
Among the 47 owners who provided feedback on the 2012 Lexus HS for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 95% recommending the vehicle. As a whole, consumers found the vehicle's comfort and quality to be its strongest features and performance to be its weakest. 39 out of 47 of owners (83% of them) rank the 2012 HS five out of five stars. Overall, consumers seem aligned in their opinions of the 2012 Lexus HS. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"A hybrid and luxary car"

I recently purchased this car after test driving about a dozen other models. I knew this was the car for me for several reasons. First, I am tired of spending over $70 a month on gas. This model partly solves this problem with 35 mpg. For example, I took the car on a 350 mile round trip several days ago on a hilly 65 mph Interstate and some stop & go traffic including a half hour stuck in traffic. The car got 38 mpg and used about nine gallons. My previous car with 24 avg mpg would have used 16+ gallons on this trip. Second, the car is very comfortable inside and has an easy to understand dash and controls. I have the basic model and no navigation which I find too distracting. The car is also about 100 pounds lighter than the premium model that may add slightly to the mpg. However, this model still has a long list of luxary features. The seats are very good. I felt comfortable the first time in the driver, passenger, and back seats with little or no adjustment, an experience I never had before. The seating is about three inches higher than many other midsize cars that improves views of the road and makes it easier to enter and leave the car. Head room is fine for me at 5' 6" but tall people may be a bit cramped. The radio is excellent, heated seats can be adjusted to the temp you like, and the climate control is excellent. The car handles well and it can turn tightly with the best other cars. Road feel is good and the car is quiet inside even at 65 mph. However, it takes a few hours of driving to become familiar with the hybrid system and the overall handling including steering and braking. After a while the driving experience becomes very good. Some of the published reviewers of the car do not appear to have driven long enough to appreciate the driving experience. Third, the car has cutting edge technology. I especially like the driving feedback information on the dash that gives real-time information on gas consumption in two modes. One mode provides an immediate view of how your driving is affecting gas milege and battery charging. Over time this can teach the driver to use less fuel. Forth, this is a Lexus meaning that reliabilty and attention to details for both the car and the dealership are usually guarenteed. Finally, I bought the car to reduce my footprint on the environment. Lexus should be recognized as one of the few luxary brands making a significant effort to reduce fuel consumption.


VS

Critical Review

"Back to the Drawing Board"

Mpg OK, 30-33, back seats comfortable, sound system good, lots of amenities. Very difficult without back-up camera: beware. Don't buy one without it. Next to no trunk space, rides rough (also the rumble of gas engine going on and off) and noisy. Shouldn't even be called a Lexus. Driver seat has little leg room and cramped area for pedals: too close. Plastic bumpers and panels too low to curbs; already have $3500 of damage in first nine months. Wanted a green car; this one is a generation or two away from what Lexus wants. Already recalled for brakes, gas tank, coming up. My third and last Lexus, after two happy experiences with ES 300.

2012 HS Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 47 reviews.


Sophia
9/1/2022
Best Vehicle Ever!
Pros

Perfect

Cons

very quite

I Love this car very much, This is my best car ever, never had any problem, gas saver. Beautiful car!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
1

Jr
5/23/2021
decent car - incredibly reliable
Pros

reliable - easy to drive

Cons

TOY BUMPERS

Much maligned model, didn't last long (3 years) on the market. WAY overpriced, BUT. Does what I tell it to do, have avoided - at least - four wrecks due to it's agility (and my driving ability). Incredibly reliable, in almost 10 years of ownership, 1 major issue - an oxygen sensor malfunction. Total cost about $500. I've yet to replace it's (regular car) battery. Comfortable but not as opulent as 40K cars were 10 years - at that price. Toy bumpers. Good car, when the hybrid battery goes - who knows if I'll replace it!

Value
5.0
Performance
4.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

HS250H
11/17/2020
This is an excellent car.
Pros

Great gas mileage, economical, and LEXUS

It is very unfortunate Lexus discontinued this model, but it is available in Japan still.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Josee
10/23/2019
WORTH THE MONEY

Lexus HS250 has been a very reliable car, even at 155000 miles it drives almost like new. always changed oil with Mobil 1 synthetic.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
4.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
5
0

Irv
3/21/2019
My third Lexus. This car is trouble free.
Pros

Great gas mileage. Very quiet

My Lexus HS comes loaded with equipment.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
0

Rob
12/27/2016
Hybrid that does feel, look or drive like a hydrid
Pros

Great used car value, luxury feel and good MPG

Cons

No USB or DC ports for passenger row.

Toyota reliability and quality stepped up in the Lexus package. This car is a hybrid that does not feel, look or drive like a hybrid. Comfortable luxurious interior and decent sized trunk. Fit and finish is Lexus all the way. Plenty of power to negotiate highway speeds, transitions, passing and lane merging. Car is solid, confident, feels heavy and is stable while driving in nearly all situations. My car has the full tech package. Technology features are incredible... easy to use and ergonomically designed. The car seems way ahead of its peers for 2010 and is very respectable for even 2016/2017 model year standards. Top crash ratings and 10 air bags in the cabin. Lexus discontinued sales in the U.S. after 2012 but continues to make and sell this car in Japan. Since it only ran 3 model years in the U.S., with gas prices being down and the hybrid market somewhat crowded… these HS250h are a bargain to be had by any smart used car buyer interested in an affordable gas friendly entry level luxury car that feels anything but entry level. I would not worry about the hybrid battery costs – most research indicates they last 10+ years no problem and aftermarket costs (not dealership) to replace or recondition the battery pack have come way down. I’m averaging between 33-38 MPG and have gone above 38 on longer highway drives while in ECO Mode and using the cruise control. Best used car purchase I’ve ever made for what I’m getting overall. Best car I’ve owned to date and I’ve owned 14 different cars (by 7 manufacturers) in my total driving experience.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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12
1

Maryb
7/30/2015
Perfect first Hybrid
Pros

great reliability and pick-up

Cons

price of repairs and no change holder

This was my first Lexus and I was pleased with the car in every aspect. The only drawback was the noise level not perfect and the cost of minor repairs being done at the dealer. If Lexus still offered the hs250 I would buy another one but the replacement for this is entirely too small and uncomfortable to drive.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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5
7

Pat
7/24/2015
car in excellant condition and fully functional
Pros

gas mileage up to 38 miles--hybrid--$19,000 solid

Cons

fully loaded with gps and associated devices

car was used for driving to work only. owner is retired and bought new car and does not need it anymore

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
5
6

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