Positive Review
My only big complaint with my Sorento so far is its ability to retain market value. I bet that I could rebadge this vehicle with one of the social status SUV badges and I could sell it for more than what I paid for it new. Otherwise, as of this writing, I haven't had one bit of mechanical problem with it. The fuel economy rating is way off from what the manf claims, but that was before the gov't made them change how they calculate it. Mine avg's 21 mpg Hwy @ 70 mph. City mpg varies too much to get an accurate avg but, if I had to guess it would be around 16-17 mpg. Changing the oil is a chore due to a skid plate covering the bottom of the engine. Once the skid plate is removed everything is easily accessable BUT, you just can't use any oil filter. You have to make sure that you get one that matches the height of the OEM filter or you further complicate the process. So far the only aftermarket filter I found that fits without a hassle is WIX. Frams are about 5/16" too tall to fit without an extra 10 minutes worth of mechanic work. The ride is smooth and the vehicle handles as expected for an SUV of it's size, which is very well. I haven't taken mine off-road but people in the Sorento forums swear that these outperform the stock Jeeps, GMC's, Chevy's and other SUV's in it's class. I'm sure they wouldn't lie, expecially since they're on the Internet making these claims. KIA could improve the interior by adding some extra 12v outlets in the rear, which may have already been done with newer editions, and improving the stereo head unit. They still offer cassette/CD combo. Get with the program and install MP3 ready equipment. Otherwise the sound of the stereo is good as-is. Bottom line, you can get a loaded-out Sorento for the same price you can get an entry level "Status Quo" SUV, plus you get a much better warranty with the KIA.
Critical Review
We are disappointed to discover a part to repair the AWD of this vehicle, has been priced at $10,000. The transfer case. I thought the service manager was kidding. She very nonchalantly said, just get a new car... Three years ago, we bought this vehicle used, for $12,0000 We have more than up kept the maintenance. Replacing and repairing all but the transmission, gas tank, and the transfer case.The manager of the dealership offered us $1000... We are using this vehicle as a 2WD. My message...Buyer Beware. Vehicles should last more than 10yrs, and parts should not be priced beyond reasonable.
Showing 8 of 670 reviews.
A.c. fails prematurely
This is by far one of the best vehicles and especially for the price. I have owned 2 used in 12 yrs. I would buy another but just not a 2nd gen or newere. The 1st gen is the best sorentos ever made. Only problem was thw ac but replaced it. That is the only issue in 12 yrs of owning 2 of these. Also I sealed off the sunroof. They will leak eventually with plastic parts used in them. Sunroof is not a good idea. Just fix the ac!
She is dependable: travel, comfort, and utility
She isn't a 5-speed muscle car, hahahahahha!
I love my Sorento XE. I have 101 thousand miles on her and she is a so dependable, I have no need to purchase a new car. She has a sunroof, heated front seats, climate control, chrome door handles, and I added a heavy duty tow bar and extended tow ball to tow my friends who break down. Sturdy, dependable, and with our Florida hurricanes, a perfect vehicle in which to evacaute in.
Sturdy---fearless on the highway
now, gas prices, but still affordable, though
The car was 12 years old and not running well--it was in line at the Kia auction. We looked under the rear floor mat and into the gas tank. We dropped a magnet on a string and came up with rust. It had 83 thousand miles on it and had sat in the yard after the woman's husband passed. We bought it, dropped the tank, purchased another from a wreck for 69 dollars. Total price 1450.00. That was 8 years ago. I bought a heavy duty tow hitch and have been using it ever since. Florida has those hurricanes, and I have evacuated people twice: she will climb a mountain with that 4 wheel drive. I am never getting rid of her--neighbors ask me to tow for them, constantly. I think I will leave it to my grandson; he is 5, hahahahah
Still on the road
Transmission is a piece of junk.
The Sorento was purchased me in 2008. It has had many minor and major problems since then. We are on the third transmission since it was purchased. The second one never even made it home from the dealership after being replaced. The transmission has been unreliable despite being dealer serviced for years and still does give us problems occasionally. The ac compressor went out without warning at a cost of over $1400. Handling is poor. Fit and finish were never good and the rear hatch is particularly problematic. It is our first and last vehicle from Kia/Hyundai motors. We will keep an older reliable Honda to dump this car once the dealers have cars again.
I bought this car from a used car dealer in late 2020. I ran the streets with this car and when I say ran the streets I mean I drove to Ohio and back multiple times. I made a trip to Pennsylvania. I made a trip to New Jersey. I mean, I drove it so much! Never really had an issue. I had to care for the regular things, such as oil changes, change the headlight. I drove it to Tennessee one time and slid into a ditch but only had to replace the tire from that incident. I mean, this car has been amazing to me.
A pleasure to drive.
Wish it was a little longer.
This SUV was a best pick for value and performance when new. By 2004 standards it had a great sound system and is a pleasure to drive on long distance trips. We maintained it, but over time it took a toll from Illinois winters. Salt laden roadways depreciated the undercarriage. We were told to trade it or sell it several times, but opted to purchase our own parts and pay for their install. That turned out to be much less expensive than was quoted. The car now resides in Arizona living in the dry heat. It still performs and rides nicely on new front end parts and fairly new tires. This is a Kia Sorento EX with all options but only rear wheel drive. Everything works. We still like it.
Great 4 x 4 in all conditions
Reliability of parts in it, costly parts
Owned since new, AC went out after warranty and costly to replace, ABS module went out after warranty and costs approx. 2,500. Some minor oil leaking presuambly out of a gasket. Other than that, great 4 x 4 in all conditions, but be careful for hydroplaning. There is no other vehicle that is set up like this one, which is similar to the original sport chevy blazers.
Running like a 2020
Changing the headlights
I’m now at 272000 and my car is still quiet. I’m not selling it I’m parking it and getting another car just because it’s high in mileage. I’m never selling my Kia this. No maintenance, no breakdowns. The best car.