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2025 Jeep Grand Cherokee L Consumer Reviews

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3.5
(58 reviews)
2025 Jeep Grand Cherokee L
5
52%
4
7%
3
12%
2
2%
1
28%
57%
Recommend this vehicle
Value
3.7
Performance
3.6
Quality
3.5
Comfort
4.3
Reliability
3.5
Styling
4.5
2025 Grand Cherokee L Overview
Among the 58 owners who provided feedback on the 2025 Jeep Grand Cherokee L for Kelley Blue Book, consumer sentiment is mostly positive, with 57% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and reliability to be its weakest. 30 out of 58 of owners (52% of them) rank the 2025 Grand Cherokee L five out of five stars. Overall, consumers seem divided in their opinions of the 2025 Jeep Grand Cherokee L. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Underrated Premium SUV"

I went and drove the Telluride, Ford Explorer, CT6 and Tahoe. This was hands down the highest quality build and smoothest ride of the bunch. I have taken 3 different neighbors on rides who have been amazed at how quiet the Jeep rides and the included safety features and technology.


VS

Critical Review

"Buyer Beware"

Most of the folks reading this won’t see it in time, but I have to caution anyone considering a Grand Cherokee L to not make the purchase. I have never been in such a terrible driving, handling, maneuvering and all-around riding vehicle. This thing takes the cake for worst preforming car I have ever driven. The interior is nice, but you can’t enjoy it fighting the steering wheel. I should be able to put one hand on the wheel and maintain lane presence and a level of comfort when driving. Not a chance. I should have test drove this thing a lot more! My work vehicle is a 2008, Yukon XL and it’s maneuvering and overall rideability is absolutely superior to this monstrosity. I have owned a lot of vehicles in my years and I have never been this disappointed. I even purchased an actual lemon once and I wasn’t this frustrated. Kicking myself everyday that it just sits in the driveway. I think Adam Sandler wrote a song about this very vehicle. I hope, even one person, sees this review before they make the same mistake I did. The folks at the dealership were great. However, before this experience, I would have never purchased a car from Zoom or Carvana. Please use Zoom’s or Carvana’s 5–7-day test drive offer. You should be excited about a new car, that butterflies in your stomach excitement; I get nothing but stomach cramps looking at my driveway weight.

2025 Grand Cherokee L Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 58 reviews.


Bucky
2/24/2025
Great SUV
Pros

Ride, comfort, capability

Cons

None so far

Just bought, but love it so far. Overland package brings a lot of great functionality, with adjustable suspension and ride height, making for a great ride and capable off road vehicle. With a lot of comfort options, it makes for a great all around vehicle. The 6 cylinder has plenty of power - unless you want to tow.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
4.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
0

Nora
12/22/2024
Love my Jeep Grand Cherokee L
Pros

Reliable vehicle

Cons

Nothing

Great on gas, love the luxurious interior, love that there’s so much space, have had it for 3 years and no issues at all

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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6
0

Beads
12/21/2024
MI Jeep GCL review

The vehicle initially "floats" as if it were in 2WD Tires ended up with uneven wear at 20,000 miles Red paint shows ALL of the stone chips The 2.46 rear axle gives a quicker start, but hurts on freeway Looks great

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0
0

Dee
9/18/2024
Worst steering and handling ever
Pros

Body Style

Cons

Poor steering & handling, poor gas miles, poor dependability, poor reliability

My first brand new vehicle that I bought on a lease. I was fascinated by the look and bought it without a drive test. I’ve had nothing but problems one after another. Within a month of taking ownership I had to have the entire wheel assembly replaced which took over a month. Then both batteries needed replaced after 1yr. Recently had the AC condenser replaced. Worst of all I had taken the vehicle in to the dealership few times complaining about the uncomfortable steering and handling issue. I’m scared to take it on a long drive especially when active lane management is switched on. It feels like I’m moving a rock the vehicle do zig-Zack on freeway. I drove many other WL/WS vehicle lines, vehicle such as overland, Summit. But dealership obviously can’t tell the difference. I’m here stuck with this vehicle for another 16 months and paying 850 monthly. It’s breaking my bank and it is sitting on driveway collecting dusts. Dealership won’t take it back and I can’t even sell it to a third-part since it is financed thru Chrysler Capital. I regret everyday for purchasing this vehicle. Wish I can just stop paying and they repo this vehicle but then it’s gonna mess up my credit

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
3.0
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1
2

ELJV
2/23/2024
Great jeep
Pros

Quiet, comfortable, spacious, and stylish

Cons

Front warning detector and lane assist have flaws

Quiet, spacious, and comfortable. It feels like a jeep in every way possible. 14k miles and still strong. I don't mind the shift knob. The only flaw I have found is the front warning detectors won't stop you, they just warn you. Love the half leather half swade. Would recommend this car.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Vinicio
1/20/2024
My favorite vehicle so far.
Pros

Great for snow and great looks

Cons

Not so great on gas

I had this jeep for 13 months, no issues so far. I drove it from Indiana to Orlando twice with the family, it was very confortable and enjoyed driving it. I love the exterior and interior. Very confortable drive and it's grear driving it on the snow.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Mvbrown
12/28/2023
Love this car

Only 9,000 miles! like new! have to sell because it's too high for my 88 year old Mom! Garaged.. sun roof.. no dings

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Sam R
10/31/2023
Had to have engine replaced at 35,000 miles

If I could give this vehicle a zero, I would!! Nothing but problems with it, very poorly made. My vehicle started overheating and had to take it to TWO different dealerships, 3 separate visits, for them to finally figure out the issue. Or so they said!! They had to replace the engine at 35,000 miles. I honestly don’t think they knew what was causing the issue, and just replaced the engine and wished for the best. Very cheaply made inside as well, all the plastic scratches so easily on the entertainment console. Will never buy another Jeep!

Value
2.0
Performance
1.0
Quality
1.0
Comfort
3.0
Reliability
1.0
Styling
5.0
Was this review helpful?
6
5

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