Positive Review
Debated on BMW 7 series and Audi A8. I through out the Lexus almost immediately - did not like the seating. The BMW and Audi have some fantastic features not found on the Equus but they were nearly 50% more. The Equus is incredibly comfortable, loaded with features, extremely powerful engine, and more.
Critical Review
Just got my Equus 8/17/12. Traffic part of navigation was not working out the door. Called Sirius customer service, who told me they could not fix it, and that in 7-10 business days, someone would call me to address the issue! Next, I called the Equus service line. Was told by the first agent, Kristin, this was not Hyundai's problem, nothing they could do! I spoke to supervisor Mike, who told me basically the same thing. Three days later, I called Hyundai again, supervisor Maryanne said the same thing-not Hyundai's problem. Actually Maryanne spent more time making excuses for Sirius than anything. She told me I should wait to hear back from Sirius. When I pressed her on whether she thought Sirius' response to me of 7-10 business days to get a call back was reasonable, she told me she could not say, as she was not an expert in that product! I expect Hyundai to stand behind their product, especially the Equus. Instead, every person I spoke with at Hyundai has immediately passed the buck to Sirius and refused to help. I would expect them to replace the unit or lean heavily on Sirius to fix this timely. No such luck and no one at Hyundai seems to care.
Showing 8 of 72 reviews.
This is the best family car you could ever buy. I have had Benz and Jaguar, but this’s by far a better car. Beautiful with unlimited options. After almost ten years still as good as first day. Runs smooth with so much ease and control. After a simple wash, it looks as good as a fancy car. Its interior design is marvelous. The most interesting option is rear seats ladies makeup mirror.
Fit and finish, luxurious interior, amazing AV sytem , uniqueness
AC vents blow on the steering wheel
We were looking for a comfortable highway cruiser when we purchased our low mileage 2013 Equus signature package. We had test driven a 2013 S550 previously. Driving this car felt like driving the S class. For all the features it has, it was a steal! My favorite feature is the messaging front drivers seat. We enjoy people looking at it trying to figure out what it is. We also get excellent fuel mileage, 28 mpg on our highway trips! All in all, an amazing vehicle and I definitely recommend it!
Smooth ride
Air suspension needed replacement at 100,000 miles
I’ve had this car for 3 years and it’s incredible. The rear seat is like being in a Rolls Royce. Heated, cooled
Great value. Large car, comfortable, beautiful design. Drives so smooth. Feel luxurious inside and outside.
Body lines are timeless,
Electronic steering is sensitive
We've had ours for 10 years and have had very few days in the shop. Great looking car, we still get compliments. The onboard electronics were far ahead of it's time. Very comfortable for driver and passengers.
easy to drive. nav not up to date $200 to do so
nothing. compare to $30000 more costly BMW. Me
all options from heated/cooled seats to auto hill hold. Lane departure warnings. regular gas!!!, rear window shade. 26 mpg at 65-70 speed. 18 around town. right rear pax seat folds out...like an easy chair. Ultimate model
I love this car. having said that I would be reluctant to purchase another. The car still looks very good after 7 years and the engine performance is great. I have however had to replace the entire suspension system twice, the second time only 22 months since the first replacement (and only 18,ooo miles) The cost was originally $4,500 each time but the dealership got Hyundai to pay $1200, even still unless that 2years I had to pay over $6,000 with no gaurentee it won't happen again. To bad because in rvery other way I have loved this car. 4
The all wheel drive burns more gas
2 wheel drive is not standard you must hit the but
This is the best full size luxury car on the market, it has the luxury of a mercedes S500. But can use regular gas same performance better technology in their older model than benz newer models. Air suspension better, maintenance cheaper,I love the car.