2011 Honda Accord Consumer Reviews

The brakes have squeaked since day one. I have had the rotors worked on and brake pads replaced numerous times. I took the car through the car wash within the first three months and I got water on my feet. The warning lights all over the dash lit up. Dealer reset the the computer for free and told me I must not have had the window rolled up all the way? I was told by the Service Manager that this car wasn't made to go through the car wash because the drying system air pressure was too much for the vehicle to handle. (This is not a joke - read below for a funnier excuse). The car has been in the shop for various reasons 16 of the 20 months I've owned the vehicle. I'm not a vehicle hypochondriac. It's been warning lights on time after time. Two weeks ago, the check engine light came on over a weekend. A friend at Firestone told me it was the O sensors and I should see the dealer. The dealer told me it wasn't the O sensors - it was the air filter. He replaced it and I drove off the lot and the check engince light came back on. Now...I'm told the service bulletin told him to blow air in the area and clean it out. I leave after this is complete and the vehicle is fine for one week. I go out to the vehicle after work last week and the key will not remotely open the door. I stick the key in the door and set the alarm off. The alarm doesn't turn off for 40 miles (turning the key in the door didn't work) and the air conditioner blows hot air the entire 50 mile commute home. So... the vehicle goes back in and I'm told the harness and the fuse system have corroded off the car. Here comes that water damage I reported 16 months ago. Extended warranty won't cover it. Honda won't cover it. Both parties agree this problem should not happen. Takes Honda one entire week to get the part. I have to pay the entire amount and the full cost for a rental vehicle. Honda NA offers $250 goodwill compensation. I refuse it. And, we haven't even identified the water source so it's bound to happen again. Get this - the new Service Manager tells me that this vehicle isn't intended for the car wash because of the water pressure. He called it forced entry and said it was like a hurricance. I am now told that Honda's top of the line model, the Accord, can't be taken through a car wash because of air pressure and water pressure. I wish I had a Yugo. I would bet I could take it through a car wash! As I walked out to my car after making the payment I had to laugh. They must have left the car out the whole week they had it. The car was filthy and had bird droppings on the driver's window. And, of course, I can't take it through the wash. This is my fourth Honda product since 2001. Honda NA didn't care. I have owned a TL, two MDX's and now this piece of junk. They are not making a quality product nor are they standing behind their problems. One customer service person with the last name of Perez told me he was clearly stating the position of Honda NA and then terminated the call when I asked how to escalate my problem. Can't wait to trade it in. Worst mistake of my life!