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2020 GMC Sierra 3500 HD Crew Cab

Used 2020 GMC Sierra 3500 HD Crew Cab

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4.2
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2020 GMC Sierra 3500 HD Crew Cab Exterior: 0
2020 GMC Sierra 3500 HD Crew Cab Exterior: 1
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2025
2020
Horsepower
445 hp
Torque
910 lb-ft
Towing Capacity
14,500 - 16,300 lbs
Payload
4,365 - 6,610 pounds
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2020 GMC Sierra 3500 HD Crew Cab Review

Andy Bornhop

By Andy Bornhop

Updated December 03, 2021

Andy Bornhop is an author specializing in new cars, trucks, SUVs, crossovers and vans. He’s been admiring wheeled conveyances since he was kid and has been writing about them professionally since his college days. While Andy admires quality, technology, efficiency, and style, he’s also a big fan of utility, practicality and refinement, and therefore can find a Sprinter van as fascinating as a Corvette. Most important to Andy, though, is how well a vehicle responds to its driver.

Pros

  • All-new truck: bigger, stronger, more powerful
  • Max tow rating of 35,500 pounds
  • 6.6-liter diesel V8 mates to a 10-speed Allison transmission
  • Enhanced ProGrade trailering system
  • New AT4 off-road model

Cons

  • Top models can get very expensive
  • Interior is roomy but not up to Ram standards

What's New?

  • All-new bigger & stronger truck for 2020
  • All-new 6.6-liter gasoline V8 with direct injection
  • 10-speed Allison transmission
  • Enhanced ProGrade trailer package with up to 15 cameras

Price: The 2020 GMC Sierra HD has a starting price of $35,600, plus a destination charge of $1,595.

On all fronts, the GMC Sierra HD is a better truck than the pickup it replaces. It has a stronger chassis and frame, more powerful engines, heavier payload capabilities and significantly greater towing abilities. Moreover, besides being taller and brawnier, its ride and handling have been improved. The GMC Sierra HD, unlike the heavy-duty Ram and Ford pickups, uses an independent front suspension for improved ride comfort. Although the new truck is slightly taller than the outgoing Sierra HD, its bed is an inch closer to the ground for slightly easier loading.

Buyers have a choice of a 6.6-liter gasoline V8 with 401 horsepower or a 445-horsepower Duramax 6.6-liter V8, the latter the powertrain of choice for heavy towing loads. This diesel V-8, mated to a new 10-speed Allison transmission, will propel a Sierra HD Diesel to 60 mph in 19.9 seconds…when towing an 18,000-pound trailer.

With powerful V8 engines complemented by a ProGrade Trailering System that takes much of the stress out of towing, the 2020 GMC Sierra HD relishes hard work while coddling you in a serenely quiet cabin with abundant space front and rear.

2020 GMC Sierra 3500 HD Crew Cab Pricing

2020 GMC Sierra 3500 HD Crew Cab pricing starts at $33,681 for the Sierra 3500 HD Crew Cab Pickup 4D 6 1/2 ft, which had a starting MSRP of $45,795 when new. The range-topping 2020 Sierra 3500 HD Crew Cab SLT Pickup 4D 8 ft starts at $49,519 today, originally priced from $70,010.

Original MSRP
KBB Fair Purchase Price (national avg.)
$45,795
$33,681
$47,370
$35,560
$60,010
$45,880
$61,095
$47,745
$61,295
$47,464
$61,410
$42,120
$67,095
$48,858
$67,295
$48,615
$68,610
$50,873
$70,010
$49,519

The Kelley Blue Book Fair Purchase Price for any individual used vehicle can vary greatly according to mileage, condition, location, and other factors. The prices here reflect what buyers are currently paying for used 2020 GMC Sierra 3500 HD Crew Cab models in typical condition when purchasing from a dealership. These prices are updated weekly.

Which Model is Right for Me?

Driving the GMC Sierra 3500 HD Crew Cab

What draws our immediate attention when driving the new GMC Sierra HD is just how quiet this truck is inside. With either V8, the cabin is remarkably tranquil, even when this GMC heavy-duty pickup is pulling a load. This highly refined truck feels big because it is big, but its chassis exhibits well controlled ride motions that add to driver confidence.

The suspension, independent in front, delivers a comfortable ride, especially when the Sierra HD is loaded. Naturally, a high seating position provides a commanding view of the road, while a new Head-Up Display, which measures 15 inches diagonally, is large enough to be useful.

Both 6.6-liter V8s, gas and diesel, feel at home in the new Sierra HD, relaxed in their new duty and impressively isolated from the GMC’s super roomy Crew Cab cabin. If we were planning some serious towing (like the majority of heavy-duty truck owners do), the 6.6-liter Duramax diesel with the sturdy 10-speed Allison would be our choice, although the direct-injected gasoline V8 (with 6-speed automatic) is by no means lacking.

What’s more, with the gasoline V8 there’s no need to refill a Diesel Exhaust Fluid (DEF) tank every 5,000 to 7,000 miles. The 5.1-gallon DEF tank, for the record, has been moved inside the Sierra HD’s frame rails. Also, because the DEF filler has been moved next to the diesel filler, you don’t need to open the hood to replenish the DEF (as was the case on the previous model).

Interior Comfort

The 2020 GMC Sierra HD, particularly in Crew Cab form, is blessed with outstanding headroom and legroom. In addition to a thorough assortment of gauges (including a handy readout for remaining brake-pad life), the new Sierra HD boasts a large head-up display (HUD) and an easy-to-use touch-screen infotainment system.

The Denali is particularly rich inside, its interior highlighted by premium leather seating surfaces (with large pebble grain and contrast stitching) and trim finished in dark aluminum and open-pore wood.

GMC says the interior of the new off-road-focused Sierra HD AT4 model has an athletic theme. Along with darkened trim, the AT4 interior features textured aluminum finishes on the steering wheel, center stack and sill plates. The seats, notably, are covered in a Jet Black leather with perforated inserts done in an attractive tan color called Kalahari. You’ll also notice that “AT4” has been embroidered into the headrests.

What’s more, the new Sierra HD is available with a Rear Camera Mirror, the first in a heavy-duty pickup. With the flip of a switch, the rearview mirror transforms into a video screen that shows a perfect wide-angle view of what’s behind the Sierra HD, without the Crew Cab’s rear headrests blocking part of the view.

Exterior Styling

The 2020 Sierra heavy-duty pickup won’t be mistaken for any other truck, thanks to those three bold red letters emblazoned across its grille: GMC. That stated, the new Sierra HD is a handsome truck with a commanding presence, thanks to its larger proportions and new hood with a prominent (and functional) scoop. It’s a taller and longer truck, and built-in steps just aft of the cab and on the rear bumper greatly facilitate access to the bed. Also, amber side-marker lights are now integrated into the lips of all four fenders.

For primary lighting, the new Sierra GMC Sierra HD features LED headlights and taillights, plus prominent C-shaped light blades that bring LED illumination to the daytime running lights. Of note, roof-marker lights are standard on all dual-rear-wheel HDs and all Sierra HD Denalis, except where prohibited by law.

Favorite Features

SMART TRAILER INTEGRATION
Via the myGMC App (or via Apple CarPlay/Android Auto), this system allows Sierra HD owners to monitor and control a range of smart systems in their suitably equipped recreational trailers. This includes water-tank levels, air conditioning, even the power slide outs.

INTEGRATED ENGINE EXHAUST BRAKE
The Duramax diesel V8 has an integrated engine-exhaust brake, what big rig truckers call a “Jake brake.” With the press of a button, the engine’s backpressure can be used to control the speed of the Sierra HD while descending a hill, greatly reducing the load on the brakes. The exhaust brake also works with the cruise control, allowing a set speed to be maintained in hilly terrain.

Standard Features

The 2020 Sierra 2500HD Crew Cab comes standard with a 6.6-liter gasoline V8 and a 6-speed automatic transmission. The off-road AT4 model comes with skidplates and off-road suspension featuring Rancho shocks, plus a 2-speed automatic transfer case with an automatic locking rear differential. The luxurious Sierra Denali HD features a heated and cooled, leather-covered front seat along with wireless smartphone charging and a premium Bose audio system. The 6-function MultiPro tailgate is standard on the SLT, AT4 and Denali models of the Sierra HD.

Factory Options

The 6.6-liter Duramax diesel V8, which mates to the 10-speed Allison automatic transmission, is the primary option on the 2020 GMC Sierra HD, but there’s also a Denali Ultimate Package that includes HD Surround Vision, the Rear Camera Mirror, a bed-view camera and a power sunroof. A gooseneck 5th-wheel package with stamped bed holes and a 7-pin trailer harness also is available, as is a Driver Alert Package that includes forward-collision alert, lane-departure warning and automatic emergency braking.

Engine & Transmission

With the 2020 GMC Sierra HD pickups, buyers have a choice of 2- or 4-wheel drive (2WD, 4WD), and two powerhouse engines: a direct-injected 6.6-liter gasoline V8 with 464 lb-ft of torque or a turbodiesel 6.6-liter V8 with an earth-moving 910 lb-ft of torque.

Note: There are no EPA fuel economy numbers for the Sierra HD because the organization does not test vehicles with a Gross Vehicle Weight Rating (GVWR) of 8,500 pounds or higher. The GVWR is the total maximum weight of the vehicle and its cargo.

6.6-liter V8
401 horsepower @ 5,200 rpm
464 lb-ft of torque @ 4,000 rpm
EPA city/highway fuel economy: N/A

6.6-liter turbodiesel V8
445 horsepower @ 2,800 rpm
910 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: N/A


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New GMC Sierra 3500 HD Crew Cab Deals and Incentives

CASH

$2750 Total Cash

Get $2750 Purchase Allowance on a new 2025 GMC Sierra 3500HD Pro/SLE/SLT.

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End Date: 04/30/2025
LEASE

$729 /mo | 36 months | Due at Signing

Lease a new 2025 GMC Sierra 3500HD Crew Cab 4WD Denali Preferred Equipment Group for $729/month for 36 Months with $12069 Due at Signing.

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End Date: 04/30/2025
See All Current Sierra 3500 HD Crew Cab Deals

2020 GMC Sierra 3500 HD Crew Cab
KBB.com Consumer Reviews

4.2
Consumer Rating
Based on 6 Consumer Reviews
Write a Review
83%Recommend this vehicle
5
67%
5
67%
4
0%
4
0%
3
17%
3
17%
2
17%
2
17%
1
0%
1
0%
Value
4.3
Performance
4.5
Quality
4.2
Comfort
4.3
Reliability
4.0
Styling
4.8

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2020 GMC Sierra 3500 HD Crew Cab Styles

Style
Price
Horsepower
Torque
Towing Capacity
Engine
Curb Weight
Drivetrain
Pickup 4D 6 1/2 ft
$33,681
N/A
N/A
14500 lbs
V8, 6.6 Liter
6947 lbs
4WD
Pickup 4D 8 ft
$35,560
N/A
N/A
16300 lbs
V8, 6.6 Liter
7352 lbs
4WD
SLE Pickup 4D 8 ft
$42,120
445 @ 2800 RPM
910 lb-ft
16300 lbs
V8, Turbo Diesel, 6.6 Liter
7352 lbs
4WD
SLE Pickup 4D 6 1/2 ft
$45,880
445 @ 2800 RPM
910 lb-ft
14500 lbs
V8, Turbo Diesel, 6.6 Liter
6947 lbs
4WD
AT4 Pickup 4D 8 ft
$47,464
N/A
N/A
14500 lbs
V8, 6.6 Liter
7064 lbs
4WD
AT4 Pickup 4D 6 1/2 ft
$47,745
N/A
N/A
14500 lbs
V8, 6.6 Liter
6947 lbs
4WD
Denali Pickup 4D 8 ft
$48,615
N/A
N/A
14500 lbs
V8, 6.6 Liter
7064 lbs
4WD
Denali Pickup 4D 6 1/2 ft
$48,858
N/A
N/A
14500 lbs
V8, 6.6 Liter
6947 lbs
4WD
SLT Pickup 4D 8 ft
$49,519
445 @ 2800 RPM
910 lb-ft
16300 lbs
V8, Turbo Diesel, 6.6 Liter
7352 lbs
4WD
SLT Pickup 4D 6 1/2 ft
$50,873
445 @ 2800 RPM
910 lb-ft
14500 lbs
V8, Turbo Diesel, 6.6 Liter
6947 lbs
4WD
See Full Specs for All 2020 GMC Sierra 3500 HD Crew Cab Styles
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2020 GMC Sierra 3500 HD Crew Cab Depreciation

A 2020 GMC Sierra 3500 HD Crew Cab has depreciated $18,233 or 37% in the last 3 years and has a current resale value of $30,648 and trade-in value of $28,173.

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2020 GMC Sierra 3500 HD Crew Cab
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2020 GMC Sierra 3500 HD Crew Cab Annual Depreciation

Year
Vehicle Depreciation*
Resale Value
Trade-In Value
2022
+ $290
$48,881
$45,391
2023
$8,201
$40,680
$37,304
2024
$8,689
$31,991
$29,058
Now
$1,343
$30,648
$28,173
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2-Year Forecasted Depreciation

*Depreciation for the last 12 months of the private party resale value.

2020 GMC Sierra 3500 HD Crew Cab Depreciation

Annual Depreciation is an estimation of what your vehicle's value might be over time based on an average of similar vehicles. Estimations are calculated by comparing Kelley Blue Book Private Party Values of vehicles similar to yours over time, as well as forecasts from Manheim Auction data comparing current and projected auction values against current Kelley Blue Book Private Party and Trade-In Values. This is not a guarantee of actual depreciation. Local weather conditions, market factors and driver performance will also impact your vehicle's actual depreciation.


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Specifications

Dimensions, Weights & Capacities

Curb Weight
6947 lbs.
Fuel Capacity
36.0 gallons
Front Head Room
43.0 inches
Front Leg Room
44.5 inches
Max Seating Capacity
6
Minimum Ground Clearance
11.2 inches
Overall Length
250.1 inches
Front Shoulder Room
66.0 inches
Towing Capacity, Maximum
14500 lbs.
Turning Diameter
52.7 feet
Wheel Base
158.9 inches
Truck Bed Volume
61 cu.ft.
Bed Length
6.50 feet
Gross Vehicle Weight Rating (GVWR)
11500 lbs.
Payload Capacity
4365 lbs.

Exterior

Alloy Wheels
Available
Number of Doors
4 doors
Privacy Glass
Available
LED Headlights
Available

Mechanical

Drivetrain
4WD
Transmission Type
Automatic
6 speed
Available
Recommended Fuel
Regular
Hill Descent Control
Available
Hill Start Assist
Available
Parking Assist System
Available

Performance

Engine
V8, 6.6 Liter

Warranty

Basic
3 years / 36000 miles
Powertrain
5 years / 60000 miles
Corrosion
6 years / 100000 miles

Comfort & Convenience

  • Climate Control Air Conditioning

Entertainment

  • Bluetooth Streaming Audio

Interior

  • Power Windows
  • Rear Window Defroster
  • Power Outlet
  • Tilt Steering Wheel

Seating

  • Folding Rear Seat
  • Cloth Seats
  • Power Driver's Seat

Technology

  • Bluetooth Wireless Technology
  • Cruise Control
  • Hands Free Phone
  • Remote Keyless Entry
  • Internet Access
  • Smartphone Interface
  • USB Port

2020 GMC Sierra 3500 HD Crew Cab Safety

2020 GMC Sierra 3500 HD Crew Cab Safety Technology

Driver Alert Package I

This package, standard on the Sierra 2500 Denali, includes front and rear park assist, lane-change alert, blind-spot warning and rear cross-traffic alert.

Driver Alert Package II

This package, also standard on the Sierra 2500 Denali, includes forward-collision alert, lane-departure warning, automatic emergency braking, a following-distance indicator and a safety-alert seat that pulses when there’s a possible crash threat.

Teen Driver Mode

This technology, standard on the Sierra HD AT4, helps young drivers develop safe driving habits. Certain features (vehicle speed, radio volume) can be limited when the Teen Driver key fob is used, and an in-vehicle report card helps parents coach their young drivers.

2020 GMC Sierra 3500 HD Crew Cab Rankings

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FAQs

How much can the 2020 GMC Sierra HD tow?

A 2020 GMC Sierra HD pickup truck with the 6.6-liter gasoline V8 and a 6-speed automatic transmission has max tow ratings of 17,400 pounds for a 5th-wheel trailer and 16,800 pounds for a trailer with a conventional hitch. With the new 6.6-liter turbodiesel V8, the Sierra HD can tow a 35,500-pound 5th-wheel trailer or a 20,000-pound trailer with a conventional hitch.

What is ProGrade Trailering?

ProGrade Trailering is GMC’s system designed to make hooking up and towing a trailer easier and less stressful. The available Technology Package has up to 15 camera views, which allow the driver to see the bed, the hitch, the sides of the trailer, what’s all around the trailer and even what’s inside of it. The Transparent Trailer View stitches together images to create a super-handy virtual view of what’s behind your trailer.

What’s the max payload of the 2020 GMC Sierra HD?

With single rear wheels, a Regular Cab GMC Sierra 3500HD has a max payload of 4,534 pounds. With dual rear wheels, the Regular Cab Sierra 3500HD has a max payload of 7,442 pounds.

Where is the 2020 GMC Sierra HD built?

The 2020 GMC Sierra HD is built in Flint, Michigan.

 

Is the 2020 GMC Sierra 3500 HD Crew Cab a good vehicle?

Yes, the 2020 GMC Sierra 3500 HD Crew Cab is a good car, as reflected by its above-average Kelley Blue Book rating of 4.3 out of 5.

How much should a 2020 GMC Sierra 3500 HD Crew Cab cost?

Used 2020 GMC Sierra 3500 HD Crew Cab prices currently range from $33,681 for the Pickup 4D 6 1/2 ft to $50,873 for the SLT Pickup 4D 6 1/2 ft when purchasing from a dealership, depending on a range of factors like equipment, mileage, and condition.

What's the cheapest GMC Sierra 3500 HD Crew Cab?

The cheapest 2020 GMC Sierra 3500 HD Crew Cab is the Pickup 4D 6 1/2 ft, with a Kelley Blue Book Fair Purchase Price of $33,681.

Is the 2020 GMC Sierra 3500 HD Crew Cab reliable?

The 2020 GMC Sierra 3500 HD Crew Cab is part of the 4th-generation Sierra 3500 HD Crew Cab, which our owners give an above-average reliability rating of 4 out of 5.

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