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2025 Ford Mustang MACH-E Consumer Reviews

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4.5
(23 reviews)
2025 Ford Mustang MACH-E
5
78%
4
9%
3
4%
2
0%
1
9%
85%
Recommend this vehicle
Value
4.3
Performance
4.6
Quality
4.7
Comfort
4.8
Reliability
4.5
Styling
4.7
2025 Mustang MACH-E Overview
Among the 23 owners who provided feedback on the 2025 Ford Mustang MACH-E for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 85% recommending the vehicle. As a whole, consumers found the vehicle's comfort and quality to be its strongest features and value to be its weakest. 18 out of 23 of owners (78% of them) rank the 2025 Mustang MACH-E five out of five stars. Overall, consumers seem aligned in their opinions of the 2025 Ford Mustang MACH-E. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Best Vehicle I've Ever Owned."

I've Owned 3 Porsche 911's, 4 Mustang GT's, 2 Corvettes and about 25 other assorted vehicles over the last 35 years. My new Mustang California Route 1 is the best of all those vehicles. Within 2 days of ownership, we drove it over 2100 miles from East to West Coast (average speed 75 mph). Average range of 180 miles between charges. Now that we've settled in to regular driving, and a reset of the driving history the range has increased to over 330 miles (it has the 88 kv battery). I didn't realize how small the Tesla Model 3 actually was until I parked next to one, it's a Honda Civic with a battery. I considered a Tesla, but it would have been a major mistake, the Mach E is a far superior vehicle, and a 'head' turning. I've hand washed and gone over ever square inch of the vehicle, it's absolutely flawless, everything fits, no squeaks. The paint job, it equal to my last 911S. Ford got it right, and I love the one 'pedal' driving, I almost never have to use the brake pedal, even while stopped at traffic lights. It's very quiet even at 75 and very powerful, and more fun to drive than my last 2013 Porsche 911S, and it doesn't guzzle gas.


VS

Critical Review

"Ford needs to work on their support system"

We went on road trip and we were alerted with a power malfunction/reduced power message. We immediately requested road side assistance and had it towed directly to the dealership. The vehicle has been in and out of the shop several times. It seems none of the dealer’s in house techs knows what is going on. We were trying to utilize the lemon law. Although, the dealership is insisting we should contact Ford and Ford is saying the dealer should assist us. Overall, terrible experience. Great looking car with terrible management from top to bottom. If you value your time look elsewhere.

2025 Mustang MACH-E Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 23 reviews.


Mache
2/5/2025
2024 Mach E Select
Pros

Good style, quality, mileage, ride feeling, Tesla charger compatibility

Cons

Bumpy ride, Smaller for back row passengers

Every thing is great except the bumpy ride. Ford must work on suspension to smoothen the ride. Awesome EV to drive.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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0
0

Michael B
1/30/2025
Make sure you get the adapter at purchase!
Pros

Handles very well, very comfortable, ergonomic interior controls

Cons

Without the correct adapter it’s a 3000 lbs block of lithium, OS is not responsive, OS doesn’t have competitive features

I ordered an fast charging adapter from Ford for my 2021 Mustang Mach E six months ago and I still haven’t received it. They have no idea when or if I will ever get it. It is impossible to charge the Mach E and the majority of charging stations in the USA without the adapter! What good is a car you can’t refuel?

Value
2.0
Performance
1.0
Quality
4.0
Comfort
5.0
Reliability
1.0
Styling
2.0
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0
4

Ponyprez
10/5/2024
Love it so far
Pros

Comfortable, easy to drive and environmentally friendly after it was built

I have been researching the Mach E for two years and considered buying new but it was out of my range. I had since been watching for a low mile used car when I found this particular premium model in one of the two colors I was considering. The out of state dealer worked with me on price, warranty and shipping. My salesman returned my calls/emails promptly and a deal was made. The dealership made arrangements for a mobile notary to come to my home with the paperwork and the car was delivered the following Sunday. The car was as described with just a couple blemishes not seen in the photos but were minimal and being I intend to drive this nearly daily are not a concern. This is my first fully electric vehicle and it is a steep learning curve but so far it is fantastic. I am impressed by initial torque on take off, ride and build quality but I will need a bit of time to get used to the electronics and controls that are different from "ICE" vehicles. I have an electrician coming next week to install a new dedicated 220V circuit for charging as 110V is very slow and I will continue learning as I go. At this point I learn something new with every drive which I enjoy but I do miss the old fashioned owner manual as it just seems weird to sit in the car with the A/C and radio on while reading the onboard version of the owners manual. I refuse to be technologically impaired in a modern era.

Value
4.0
Performance
4.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Eric
9/10/2024
First electric car - never going back

This car is everything I could want. Cheaper than a Tesla or Rivian, but it's a head turner with all the bells and whistles you could need. Software is still glitchy, but the OTA updates continue to improve each time.

Value
5.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Former Ford Owner
8/8/2024
A good car, bad charging experience

I ended up owning one of these for about 2 1/2 years after test driving and reserving one in 2021. I liked the car quite a bit, but not having at home charging and my experiences with public charging didn’t make it feasible to keep. I took it on two long distance trips between California and Texas and while the charging experience was unpleasant the ride comfort was fantastic. The only lacking part of the seats is not having air conditioned seats, but they stay nice and cool in the heat regardless. In terms of features the car has pretty much everything you could think of. The car also has great storage space, especially counting the front trunk. As a daily driver I got fantastic use out of it. The driving experience is generally okay, the car itself was fairly heavy and it isn’t as maneuverable to feel especially sporty. I had the Premium AWD version, and in retrospect would have probably chose the California Route 1 variant. The software experience on this car is bad. The massive touchscreen often lags or exhibits strange issues like losing audio until it is rebooted. I was unable to use CarPlay navigation for the majority of my ownership as it wouldn’t update the GPS compass. The charging experience is a major negative. This isn’t really the fault of the vehicle so much as it’s on Electrify America and EVGo being lackluster. Long distance trips require significant planning, and if you end up with a backlog of cars at a station it can quickly become a pain, especially if there’s no or few alternatives around. It doesn’t help that the internal range displayed is often misleading and susceptible to varying wildly when traveling between different elevations or against heavy winds. I was never stranded, but I was very conservative with how far I’d go between stops. The vehicle doesn’t get great efficiency either. For interstate driving I averaged less than 2.5mi/kwh on average, meaning the 270mi range was closer to 230, and stopping around every 150-200 miles to stick within the optimal 10%-80% battery percent. Charging speeds are also among the lower for EVs, compared to the newer Ioniqs and other vehicles. It’s not a world of difference like with the Chevy Bolt, but you’ll be spending longer at stations than other vehicles. For city driving the situation is completely flipped, where I’d get closer to 350mi on a single charge. The adaptive cruise and one pedal driving also makes bumper to bumper traffic considerably more bearable. Overall I liked the car, but living in a place where at home charging wasn’t feasible made me decide to walk away from it and EVs for the time being. Given the increase in competition since 2021 I don’t know that the Mach E has kept up other than in interior comfort. I’d like to see an updated model with better charging speeds, but it seems like more of the focus is now in the GT variants.

Value
2.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
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2
0

Bruce
5/22/2024
Fantastic Car
Pros

Everything

Cons

Nothing

Don't believe all the scares about range anxiety and long charging. I own a Mustang Mach E Premium, (RWD, Extended Range Battery). drove back and forth to Southwestern Florida from Southeastern Pennsylvania, ~1,800 miles, every year since 2021 and range anxiety and long charging time were never a problem. I used Electrify America Charging stations and along the interstate highways there is usually one right off an exit every fifty miles or so. As I spend the winter in Florida I plan to continue these trips every year, and with more charging stations being built and Tesla stations now available there is no need to be concerned about charging anxiety. Also, as to long charging times, when I stop along the road and use a fast-charging station and charge from ~20% to 80% range it makes me 25 to 30 minutes just enough time to get some lunch after driving several hundred miles without a stop. Then I stop for the night at a hotel and near a fast-charging station so no additional time to charge is required. Finally, 95% of the time I charge at home using a 240V outlet in my home in PA and a 120V outlet in Florida. And the cost savings vs gas is outstanding.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
1

Jack
1/17/2023
Extremely pleased

I traded in a RAV4 prime for a 2022 Mustang Mach e GT and have been entirely satisfied with the quality, performance, and practicality of this vehicle. Friends who would have never considered an electric car are now in the market because of how nice a total package this is. Most nit picks are related to software bugs or lack of features but they are slowly coming. Highly recommend.

Value
3.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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3
1

Ezjr
11/9/2022
California version

I've driven to Vegas from San Diego twice and not a single problem. The extended range (California version) was a great call. I never worry about running out of charge. There are so many charging stations but I usually charge at home. This is a great car for daily driving. Also, being able to get on the HOV lane is a great plus. No mechanical issues and oil change to worry about.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
7
0

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