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Used 2020 Ford F150 Consumer Reviews

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4.5
(301 reviews)
2020 Ford F150 Regular Cab
5
74%
4
13%
3
5%
2
2%
1
5%
88%
Recommend this vehicle
Value
4.4
Performance
4.6
Quality
4.5
Comfort
4.6
Reliability
4.5
Styling
4.7
2020 F150 Overview
Among the 301 owners who provided feedback on the 2020 Ford F150 for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 224 out of 301 of owners (74% of them) rank the 2020 F150 five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Ford F150. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"New Ford F150 Supercrew Lariat"

Recently traded my 2013 FX4 in to get the new lighter improved Ford F150. Was skeptical on the smaller ecoboost engine but one test drive proved me wrong. Great response on acceleration and averaging 22mpg. Many improvements have been made in just 2 model years over my trade-in. Feel like Ford has invested lots of money for improvements and yet kept the price within range for most consumers


VS

Critical Review

"Vehicle feels cheap and not worth the money."

I have been a FORD person for many years and I hate to say quality is more than just pretty paint and looks. I purchased the 2015 F150 X L T (DOB 12-14), 5.0 engine (the engine is one of the best made), the dash is made of thin plastic (tap dash sounds hollow) and had a huge dip(about 8" long) in the dash on passenger side next to windshield, steering wheel feels cheap, arm rest on door has cheap vinyl covering it, the exterior sheet metal of this vehicle is terrible, had a friend ask me why the side of the truck was so wavy, none of the doors lined up, drivers side the rear door was higher than the front and the passenger side the rear door was pushed to far in at the top, front centers of the rear doors were farther out than the rear centers of the front door both side, curvature was not the same, grill was crooked about 1/4" one side to other, hood low on one side, bed was wavy with a 6" indentation on the forward upper part (passenger side) of the bed and on drivers side also(not as bad as passenger side),just looked at another 2015 F150 FX4 same thing, nothing like buying a new high dollar vehicle with dents in it already. At about 450 miles transmission was not shifting right so I crawled under truck after letting the transmission warm up, loosened 19mm cap cover and found nothing on the dip stick not a drop, took to dealership and they filled it, so how long before transmission problems, anyway I have said enough just want you all to look the vehicle over good (a lot of people don't care about the fit and finish of a vehicle but some do). I traded the vehicle for a another brand and now very happy (lost money but worth it to me)!

2020 F150 Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 301 reviews.


Josh
3/25/2025
Great Buy
Pros

Good handling and low fuel consumption for the size of the vehicle

Cons

Short bed, so may need a trailer or other equipment for longer loads

I bought this a couple weeks ago and it is living up to my expectations! Lots of room for kids and shopping.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
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1

BLFJ
3/19/2025
Estimate is terribly low

What is the purpose of spending a lot of money on a vehicle and keeping it in excellent condition only to be insulted by your estimate? I mean new cars have literally doubled in price and then some. Why wouldn’t we be able to get more for our trade ins? This is why the economy is so out of wack. How are people supposed to pay these outrageous prices? I will let the dealership know I will not be purchasing a new vehicle, based on your ridiculous estimate. You obviously didn’t take into consideration my very low mileage on the vehicle and the fact that it is in excellent shape and running condition.

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2
1

Sylvie
2/19/2025
Better than expected
Pros

Visibility better than other trucks, 4WD, comfort, power

Cons

RWD

Bought a 2019 F150, after months of looking. We are so happy with it. It fits our family of 5 and a 100lbs dog comfortably. It’s a smooth ride, with nice features. No buyers remorse there.

Value
5.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
4.0
Styling
5.0
Recommends this vehicle
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1
1

Jdcintpa
1/28/2025
Truck convert isn’t remorseful.
Pros

Comfort, pickup

Cons

Gas efficiency

I chose a 2019 Ford F-150 Lariat with a 5.0L V-8 and I couldn’t be happier. Our family also owns a 2017 Ford Expedition Limited. Let me tell you that the F-150 Lariat is like the expedition in many ways including the creature comfort of leather and Sync 3. The Coyote engine purrs and has pickup. I know why this is the best selling truck of recent times.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
4.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
1

Shawn
12/30/2024
Sweet Truck
Pros

Just Overall Awesome Truck!

Cons

Gas Mileage

I owned a 2020 Raptor. Best truck I have ever owned.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
1

Jdou
12/4/2024
Awesome truck.

I live 50 mins outside the city. This truck has been quite interesting with how it handles the long drives and offroad conditions. It has honestly made be a true f150 guy. Love this truck.

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1
1

Nick
11/27/2024
Great full size truck
Pros

Full size bed to haul any items you need.

Cons

none

I bought this truck two years ago when it was two years old. I needed a truck to pull a food trailer and had owned Ford trucks before. It is a crew cab model with four full size doors. It has more than enough leg room on the front and the rear is huge. It hauls the food trailer with no problem and is also a four wheel drive. Also is great on gas mileage as it has a V-6 engine.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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1
1

Gary
11/22/2024
Great Truck !!!
Pros

basic maintenance and truck will treat you great

Cons

none

I've had this truck for 6 years and it has 217,000 miles on it and all I've done to it is tires, oil changes, tires and brakes.

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
Was this review helpful?
1
0

More 2020 Ford F150 Consumer Reviews

  • 2020 Ford F150 SuperCrew Cab Consumer Reviews
  • 2020 Ford F150 Super Cab Consumer Reviews
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