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Consumer Reviews

2016 Ford Edge Consumer Reviews

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4.3
(175 reviews)
2016 Ford Edge
5
66%
4
15%
3
6%
2
3%
1
9%
80%
Recommend this vehicle
Value
4.3
Performance
4.4
Quality
4.3
Comfort
4.5
Reliability
4.3
Styling
4.5
2016 Edge Overview
Among the 175 owners who provided feedback on the 2016 Ford Edge for Kelley Blue Book, consumer sentiment is mostly positive, with 80% recommending the vehicle. As a whole, consumers found the vehicle's comfort and styling to be its strongest features and value to be its weakest. 116 out of 175 of owners (66% of them) rank the 2016 Edge five out of five stars. Overall, consumers seem aligned in their opinions of the 2016 Ford Edge. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"My six day rental of a '16 Ford Edge Titanium"

I just finished a six day rental of a '16 Ford Edge Titanium with the Ecoboost 2.0 4 engine, driving it from south Florida to northern Georgia (mountains), down through the west Georgia boonies where The Walking Dead is filmed, then back south. It averaged 28 - 29 mpg on the open (highway/interstate) road, 22 mpg in town per the fuel economy computer..... not bad. The performance of the Ecoboost 4 engine is fairly impressive, considering the weight of the Edge vs the small size of the engine, and it does move it along pretty well. However, if you've carrying a load of people & stuff in a hilly area, you’ll sometimes wish you had another 15 ponies and 20 pound/feet of torque on tap. With a full load, this engine in this vehicle gets the job done, but you won’t have a lot of reserve power to spare. To be fair, compared to the '14 Ford Edge rental I drove two years ago that had a punishing and miserable ride, the '16 Edge is a big overall improvement ranging from the new Sync 3 system to the improved ride, comfort, braking and handling. Very strange, however, that this loaded Titanium didn’t have a GPS system!!!! Nearly a $38k top of the line car, and no GPS? REALLY?? This being said… this particular ’16 Titanium didn't close the deal for my family for a purchase, and here’s why: It rode pretty smoothly and fairly quietly only on the most glass-like asphalt roads (I don’t know where some Edge reviewers say that this SUV is soooo "quiet” – it is NOT, so they must be deaf or Ford fanatics). On any other road surface, the ride was frequently nervous and bumpy, the car thumped and bumped over minor broken pavement, you felt every imperfection in the road through the steering wheel. Depending on the type of road surface, road noise was prominent. For these reasons, these observations were definitely NOT in our definition of a ‘Titanium’ level in our opinion, and the deal breaker for a potential purchase. The road noise from the 19” Hankook 245/55R19 Venus S1 noble tires (set at 35psi per the manufacturer's recommendation) and through the vehicle’s floorpan was a bit excessive, especially since this was the Titanium model. I shudder to think how the Edge Sport must ride and sound with it's even lower profile tires/larger wheels. With the improvements in automotive industry suspension and sound reduction technology introduced over the past few years, there is certainly no excuse for Ford not producing a smoother riding and quieter crossover than this new top of the line Edge. Perhaps the Edge SEL might ride a little better (and a little quieter) with it's standard 18” wheels & tires. If so, a ‘16 Edge SEL could be worth a serious look. I've also just learned that the Titanium can be ordered with the 18" wheels & tires (60 profile instead of 55), so it would be interesting to drive an Edge Titanium with these tires/wheels. In the meantime, maybe Ford needs to talk to Kia, and closely examine a '16 Sorento. I rented a lowly '16 Sorento LX w/V6 a few months ago, and it was a definitely quieter, smoother riding, and faster SUV than this '16 Edge Titanium, and at a much lower price. The '16 EX & SX trim Sorentos are even quieter and ride about as well as the lower priced trim LX! Overall, a disappointment for a pricey SUV we really wanted to like. Back to the drawing board, Ford – Kia can get the job done with their Sorento, so, try again. You can do it!


VS

Critical Review

"Not happy with this purchase, problem car"

first the throttle body seized up at 15,000 miles, now 26,000 miles the transmission is leaking. Also all the taillight assemblies on the vehicle are full of condensation. Not very happy with this $40,000 purchase with all these problems just a year later.

2016 Edge Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 175 reviews.


Matt
4/17/2025
Full of Issues

We purchased this as second owners in DEC2020. In 2022 it required a complete replacement of the steering column and the computer module. We also had smaller electrical and trim issues with the USB ports. Now the transmission is slipping due to a faulty Torque Converter and the transmission requires replacement at six years old.

Value
1.0
Performance
3.0
Quality
1.0
Comfort
4.0
Reliability
1.0
Styling
4.0
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Jaden
4/5/2025
Great Features!
Pros

Long term best friend, drives smooth, low mileage, good price, features

I bought this a week ago and i’m inlove. Has everything that I wanted. Leather seats, heated seats, apple car play, heated steering wheel, and a huge trunk. The 2018 Ford Edge was my dream car.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
0

Danielle
3/18/2025
Great car!
Pros

Comfortable, features, quiet ride

Cons

Automatic wipers are confusing

I bought my 2020 Edge SEL about a week ago and so far I’m very happy with the car. It has all the convenience features I was looking for, it’s a very comfortable and the ride is very quiet. I also love the amount of trunk space it offers.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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Warren
1/26/2025
Very happy with it
Pros

Handling in bad weather, roomy interior

Cons

Gas mileage

Bought it used with 119k, put 20k on it in a year and so far it is extremely reliable. Handles well in rain and snow. It’s an SEL and the leather seats look like new. The car still feels new, very tight with no rattles or noises. I change my own oil and the bottom of the car shows no rust yet. My only complaints would be gas mileage in local driving and traffic (about 20mpg) but I have the 3.5 6cyl which I chose because of its reliability (had it in 2 previous Fords and it’s a great engine). I like the hands free rear hatch feature but I have also had it start to close on me when I am loading items in it. My favorite feature is the heated steering wheel.

Value
4.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Rob
1/20/2025
Great purchase
Pros

Smooth, great looking, comfortable, quiet, power train.

Cons

The car is smarter than me.

This car has surprised me in a very positive way. One of the first things I noticed when I test drove it was how quiet and smooth it is. It is an 8 speed transmission, but it shifts gears so smoothly that you don’t notice the shifts. The fit and finish both inside and out is perfect.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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1
0

Susieq
1/16/2025
Betsy

I want to know the selling value of my car.. it's a very clean and care has been superb. I'm the only owner and only driver.

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Izzy
11/22/2024
I have the titanium model. Has almost everythingd
Pros

Mileage is good, reliability is good handles very well

Cons

Only con is trade in value is dismal.

Great rig but trade in value dismal

Value
3.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
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1
0

Never Buy Again
10/25/2024
Never buy Ford Edge again

Super uncomfortable seats. Fell like sitting on a wood bench or bunch of metal rods. After 3 days I had enough & went back to the dealer but they couldn't do nothing to change the car. Now I am stuck with it. I don't want anyone to go through this suffering that I am going through.

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
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2
3

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