Positive Review
This car is pure luxury. We got the 2018 Hybrid Limited. It handles smoothly. Its quiet. And despite the hybrid engine, it still has pick up. Ive never enjoyed driving a car as much as I do this one. And yes, Ive only had it for about 36 hours now, but Im hooked on it already.
Critical Review
The car: I’ve owned the Chrysler Pacifica Hybrid 2018 since July 2018. It is currently 2/27/2021, and I’m 177 miles from home, broken down FOR THE THIRD TIME! The first time the van broke down on me, I B was 35 miles from home and has had it less than a year. Due to the part being for a hybrid, it took them 22 days to get my car fixed. They second time it broke down was November 22, 2020. I was 101 miles from home, and it took 10 days for them to fix. Each and every time it’s broken down, it has been a coil gone bad.
Showing 8 of 20 reviews.
I’ve had the vehicle for two weeks. My first plug-in hybrid. I wish the charge lasted longer/regeneration was more efficient. But I’m averaging well over 30 mpg, and even hit 99.9mpg on a short drive. Great features- everything I could want.
I have 2022 Pacifica hybrid very reliable vehicles. I considered this vehicle as huge family mini van set for 7 people with no issues
Performs as well as the Toyota and Honda minivans.
Potential for service issues
So, I bought this because I have solar panels that generate more electricity than my house consumes, wanted to dip my toes in the waters of electric vehicles and had employment contract and tax considerations that made this a surprisingly inexpensive choice for me. I have two big dogs that wouldn't fit into a Tesla. If you are interested in an upper end minivan, I think this is a good choice. Pretty much the only option I didn't get was the full length sunroof. The sound system is amazing. The video screens are essential kid distracters, if you haven't given up yet as a parent and just attached them to an ipad or phone. The DVD player is glitchy. I usually hate Chrysler products, but this was the only option that checked all the boxes, and in my situation if it sucked bad enough, I would just sell it and move on. That said, it hasn't broken down on me. About 70% of my driving is electric. The car uses about 3.5 Mw of electricity/year and gets about 31 mpg when the battery gets to it's minimum. You have no control on whether it will use electricity or gas and the car seamlessly flips back and forth. I installed a car charger in my garage to optimize charging (2 hrs vs 11). Over the five years and 75k miles since purchase the battery capacity has declined about 15%. The batteries are made by LG and mine was checked to confirm it (likely) won't catch on fire. I bought a JEEP about the same time, and have had more issues with recalls on that than the Pacifica. Barring any severe breakdown, I anticipate this will be my daughters first driver in a few years. I was really hoping electric car quality, choices and prices would have improved by now, but will hang in there for a few more years.
Smooth ride / accommodations / hybrid
Hybrid maintenance
Absolutely LOVE/ LOVED this vehicle until the hybrid part went out TWICE.. luckily it was under warranty, ended up trading it in to not deal with the problems or worry about the next “fix”.. but all the features & the ride is amazing for a big family! Pros- driving around town only having to get gas once a month or longer. All the features for the kiddos & parents makes life easy! CONS- HYBRID. Loved it until issues started.. once it stated it problems just never stopped. & they have to keep it in the shop/ have a special working unit so it took FOREVER for each fix.
Great for around town because no gas
Gas pedal can be touchy but you'll get use to it
My wife and I said "We'd NEVER own a van". But here we are two kids down owning a mini van. I told her if I'm selling my pride to own a van it better be the nicest one around. We looked at the odyssey but being the techy person I am I was drawn to the hybrid system on it. I am pleasantly surprised by the get up and go it has. I like the surround view system. It rides like your grandma's Cadillac and it's a van that looks half decent.
They refused to give a quote without having the pay off for my trade in they only need this number as mine is pd off to lower the trade value.
We have owned this car for 2 years and it has spent about as much time in the garage or parked as it has on the road. When it drives, the car is great... when it drives. We spent months waiting for the electric coolant heater, now we need a new transmission after a month of the car being parked from the crankshaft recall... and note... Chrysler does not offer rentals or loaners. You're just making payments on a broken undeliverable vehicle. I will never buy another mopare vehicle.
conceptually a good idea, sliding doors
unreliable
I watched this car for a few years before finally deciding to buy it. After one year went by, the check engine light went on. I took it into the dealer since it was under warranty and the electric coolant heater needed to be replaced. I waited 4 months for the part to arrive. I had to call at least a dozen times and even dealt with Chrysler headquarters for 1.5 months. I was so disappointed in the car. During those 4 months, the range plummeted. Before the check engine light went on, the estimated mileage was 510 to the tank. After the light went on, it registered at 410 per tank. The car would often kick over to the gas side even when the battery was fully charged. I miss my Honda Odyssey, which was good to me for 10 years. I gave this car a try, but once it's fixed, I'm trading it in.