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Used 2023 Chevrolet Silverado 3500 Consumer Reviews

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4.4
(19 reviews)
2023 Chevrolet Silverado 3500 HD Double Cab
5
74%
4
5%
3
11%
2
5%
1
5%
88%
Recommend this vehicle
Value
4.5
Performance
4.7
Quality
4.6
Comfort
4.9
Reliability
4.6
Styling
4.5
2023 Silverado 3500 Overview
Among the 19 owners who provided feedback on the 2023 Chevrolet Silverado 3500 for Kelley Blue Book, consumer sentiment is mostly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's comfort and performance to be its strongest features and value to be its weakest. 14 out of 19 of owners (74% of them) rank the 2023 Silverado 3500 five out of five stars. Overall, consumers seem aligned in their opinions of the 2023 Chevrolet Silverado 3500. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Great truck, great feel for the road."

My last truck was a 2009 Duramax. It was a good truck. This new High Country has so many good features (like the full view cameras that help in parking and trailer hookup) that I have to say, "I LOVE IT". The pre-warmed seats and steering wheel are really nice on a 30 degree morning. The truck definitely is stiffer riding than my old truck but it is much flatter when going through curves. It definitely does handle much better. Even my wife likes to drive it. That is a complement in any body's book! The Duramax is like all the Duramax's --it's a power house. This definitely turns the tires over easier. The 10-speed Alison is so smooth you would hardly know it is shifting. The bed's extra tie downs and LED lighting are definite pluses. Not real happy with the cheap plastic covers over the fifth wheel hitch attaching points though. They have popped off several times already.


VS

Critical Review

"Junk"

I have a 2020 3500HD LTZ and the truck has been back to the dealer 5 times due to it reducing power or breaking down completely. The DEF system is terrible and GM can not figure out what is wrong with it. Problems really started at 23,000 miles, now at 39,000 and it’s only getting worse. $70,000 down the drain with this truck.

2023 Silverado 3500 Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 19 reviews.


Peter D
12/18/2024
strong yet broken

Thanks to the emmissions systems, GM gets an average rating. This from my understanding isn't only a GM problem, rather its a modern diesel emmissions issue. I do have problems with the sensors built into the coolant overflow tank and def tank, when that part failed, twice, rhe entire tank needs replacing, really a huge waste of money. The sensors should be replaceable easily.

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1
0

Pwhorton
11/27/2024
Duramax dually
Pros

Power disability mileage

Cons

Difficulty removing tailgate

Have owned 2020 crew cab long bed 4x4 dually now at 85k. Very few issues. Have used it to pull fifth wheel cross country twice and truck camper flat towing wrangler unlimited twice. Under warrantee they replaced one fuel injector and front camera. had mileage has far exceeded that of my 1500 pulling bc everyday driving. Very comfortable with heated and cooled seats and the 360 camera system is excellent and in my opinion required to keep this beast from hitting obstacles. The only complaint is the difficulty of removing the tail gate and disconnecting the wiring harness for the truck camper.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
This customer review was submitted as part of a sweepstakes entry.
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Fd9351a7
8/12/2023
Unreliable

It’s in the shop way to often. About half the time it’s emissions related. If I could go back I would not have bought this truck. If it was reliable it would be a good truck , but it’s not.

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Dutch
10/11/2022
as good as a truck you can get
Pros

fast truck to drive

Cons

none

mileage goes down pretty fast when pulling ,but can pull anything, very smooth ride. heated steering wheel is awesome

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Dutch
10/11/2022
as good as a truck you can get
Pros

fast truck to drive

Cons

none

mileage goes down pretty fast when pulling ,but can pull anything, very smooth ride. heated steering wheel is awesome

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Forrest
7/14/2022
Solid Truck
Pros

Reliable, powerful, unique, spacious, quick

Cons

LTlights, fuel prices

I purchased my 2020 3500 HD Duramax the fall of 2019. This truck is a unit, very large vehicle to live in the cities with but I make it work. Very powerful, I pull my dump trailer confidently. 0 issues mechanically with this truck. Everything feels heavy duty and well built compared to some of its class competitors. Highly recommend, trading mine for a 2022 GMC 3500 AT4.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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0
0

TOMMYJR9
7/9/2022
AMAZING

AMAZING TRUCK!!! what can i say its a duly and 3500 diesel. truly a amazing truck . its my 3rd 3500 .i will only buy chavys and 3500 .

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Steve
1/18/2022
Ok truck

Great truck, bought it to pull trailer seemed to do ok with empty trailer haven’t loaded it yet. Going to load it to 40,000 lbs

Value
3.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
2

More 2023 Chevrolet Silverado 3500 Consumer Reviews

  • 2023 Chevrolet Silverado 3500 HD Regular Cab Consumer Reviews
  • 2023 Chevrolet Silverado 3500 HD Crew Cab Consumer Reviews
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