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Consumer Reviews

2016 Chevrolet Silverado 2500 HD Crew Cab Consumer Reviews

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4.6
(39 reviews)
2016 Chevrolet Silverado 2500 HD Crew Cab
5
82%
4
8%
3
3%
2
5%
1
3%
90%
Recommend this vehicle
Value
4.4
Performance
4.6
Quality
4.5
Comfort
4.6
Reliability
4.6
Styling
4.5
2016 Silverado 2500 HD Crew Cab Overview
Among the 39 owners who provided feedback on the 2016 Chevrolet Silverado 2500 HD Crew Cab for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 90% recommending the vehicle. As a whole, consumers found the vehicle's comfort and performance to be its strongest features and value to be its weakest. 32 out of 39 of owners (82% of them) rank the 2016 Silverado 2500 HD Crew Cab five out of five stars. Overall, consumers seem aligned in their opinions of the 2016 Chevrolet Silverado 2500 HD Crew Cab. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"I love this truck!"

I pull a toyhualer at 17,000 lb. up some 13% grade with easy! I,ve not had one issue in the 9 months of ownership.


VS

Critical Review

"This truck is a total lemon"

This truck has been a total lemon, but what is more sour is Chevrolets customer service. What a total joke!!! This is our 4th Chevy, but thinking this will be our LAST. Its understandable that every auto maker will have a lemon once in a while, nothing is perfect. But, the customer service we received from Chevy is a total deal breaker for me.

2016 Silverado 2500 HD Crew Cab Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 39 reviews.


Dean
2/28/2025
Great truck

Dependable, no problems , fuel efficient for a hd truck.i would definitely recommend and buy again. Stylish and someone’s always complimenting it. Also has plenty of power when towing.

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0

Chev 2500 Duramax
1/22/2025
2018 Chevy Duramax 2500

I have owned this truck since it had less than 100 miles. It has been a great truck throughout the years and have had few problems with breakdowns or lack of performance. The availability of aftermarket parts make it easy to customize the truck to your liking. The truck appearance is still great , with the paint job and exterior features looking striking. I have been pleased with the performance and value of the truck throughout the years. I am careful with maintenance needs and the truck has remained high reliability. I plan on keeping and enjoying this for the next few years.

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0
0

Anonymous Reviewer
10/9/2023
Best truck

I use this to toe a 20 ‘ gooseneck ..only thing I’ve replace are brake pads and all the rest is normal maintenance. Spent 2000.00 in repair. Since I bought it! Best truck I’ve ever owned . Will never Own another diesel !!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
3.0
Recommends this vehicle
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0
0

Ralph
7/14/2023
Title has only 2 owner
Pros

none

Cons

none

Truck is in Good condition and runs well.The body is in good shape also,//////////////////////////////////////////////////////////////////////////////////////

Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
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1
0

1512af2f
7/5/2023
High country 2500 is the best
Pros

For a 2500 it rides like a half ton truck

Cons

ford owners will hate you

By far hands down the best truck ive ever owned. far exceeded my expectations. would reccomend to anyone looking for a truck that is reliable, looks great, will tow almost anything you put behind it, and a very powerful and fun truck.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Joe M
1/12/2023
Year Model NOT to buy

Disappointed pretty much from the beginning. Pros: seating, durability, wifi Cons: Poor headlights. At night it was impossible to see much of the road on dim. I Interior lighting was poor as well. I kept a flashlight handy. CP4 injection pump was a $10,000 repair bill just waiting to happen. (the reason I sold) Steering was never good and tight. With a bit of crosswind, it was hard to keep it straight. Buy the 2017, skip the 2016.

Value
2.0
Performance
3.0
Quality
3.0
Comfort
3.0
Reliability
2.0
Styling
3.0
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2
2

Mike
11/3/2022
2019 Chevrolet Silverado 2500 HD Crew Cab

The 6.0 gasser is plenty powerful enough. I don’t even feel my 6500 lb boat on the back when cruising down the highway or maneuvering around town. Very comfortable. It is set up with a B&W gooseneck too which is handy. I was worried that I would not like the less torque gas engine but was pleased by the power it delivers. Well worth the savings over the Diesel engine.

Value
4.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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2
0

Chevylover
9/10/2022
Great truck

I’ve had it for 3 1/2 years and wouldn’t trade it for new one. Great quality and reliability are just a few of the great features.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
0

More 2016 Chevrolet Silverado 2500 Consumer Reviews

  • 2016 Chevrolet Silverado 2500 HD Double Cab Consumer Reviews
  • 2016 Chevrolet Silverado 2500 HD Regular Cab Consumer Reviews
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Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
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