Electric Vehicle

Recall Alert: Mercedes-Benz EQE, EQS Sedans, and SUVs

By 06/05/2024 10:55am
2024 Mercedes-EQ EQE SUV in a beach parking lot.

Mercedes has issued a recall for 14,912 electric vehicles (EVs) because they can lose drive power unexpectedly.

Recalled models include the:

Mercedes tells the National Highway Traffic Safety Administration the batteries themselves are likely fine, but a software bug can cause the car to deactivate them. “The driver will not receive a warning due to the nature of the failure mechanism,” the company says.

Dealers will fix the problem with a software update. Mercedes can’t send this update over the air, so owners must bring their cars in for the patch. Software updates are typically quick service appointments.

Recall repairs are always free. Many cars are recalled, often more than once, during their lifespan. Automakers try to contact every owner but don’t always reach them all. Find out whether your car has any outstanding recalls with the easy VIN tool at our recall center.