Mazda has recalled 38,926 CX-90 plug-in hybrid (PHEV) SUVs from model year 2024 because their engines may not restart after shutting off during idling. This is the third recent recall of the CX-90 PHEV. Mazda has also recalled some CX-90s for sudden loss of drive power and electronic problems, including false dashboard warnings and inoperative defrosters.
Many modern vehicles have an auto stop/start feature that turns their engines off when they idle too long and restarts them when the driver steps on the gas. Most can be temporarily deactivated.
Mazda tells the National Highway Traffic Safety Administration (NHTSA) that, due to a software problem, some CX-90 PHEVs may not restart properly. When the problem develops, drivers will see a “hybrid system malfunction” error.
Mazda is aware of no accidents or injuries, but at least seven field reports, related to the problem.
Dealers will fix the problem with a software update. CX-90 PHEVs do not receive software updates over the air, so owners must bring them to the dealership to have the patch installed.
By law, dealers never charge for recall repairs.
Automakers recall many cars, sometimes more than once. Manufacturers try to reach every owner to warn them. However, some may fall through the system’s cracks, leaving some of us unknowingly driving recalled cars. Check our easy recall tool to determine if your car has any outstanding recalls.
