Midsize Pickup Truck

GM Pauses Sales of Midsize Trucks To Fix Software Problem

The 2024 GMC Canyon AT4X AEV edition seen from a front quarter angle

If you’re shopping for a 2024 Chevrolet Colorado or 2024 GMC Canyon, you won’t be able to buy one today. General Motors has paused sales of its newest midsize trucks while it works to correct a software problem.

A GM spokesperson told the media late yesterday, “Certain Colorados and Canyons displayed intermittent software quality issues identified during our rigorous validation process. A fix has been identified and implemented into vehicles that have begun shipping to dealers this morning.”

Industry publication Automotive News, citing a GMC spokesperson, says the issue “affects about 15,000 pickups.” But no one outside the company has explained what problems the software creates. Early review models shared with Kelley Blue Book have shown no major software issues.

The Colorado performed well in our recent 2024 midsize truck comparison. It even won praise for its infotainment system — where buyers are most likely to find software problems — though it ultimately lost out to the new Toyota Tacoma.

But, owners can find problems the automotive press misses because we rarely get to evaluate vehicles over a long-term period.

And software is, increasingly, where those problems surface. The Detroit Free Press reports that at a recent conference, GM CEO Mary Barra said she has some regrets from last year, including a series of glitches with new in-vehicle software that required updates, adding, ‘I wish I would have brought in the team we have now, earlier.'”

The company similarly halted sales of its new Blazer EV last month after consistent software problems. Sales have not yet resumed.

The company has built a new team, led by former Apple executive Mike Abbott, to oversee software development.