Kelley Blue Book


HomeCadillacCadillac Escalade ESV2020 Cadillac Escalade ESV
Consumer Reviews

2020 Cadillac Escalade ESV Consumer Reviews

Save this car
Write a Review
3.8
(70 reviews)
2020 Cadillac Escalade ESV
5
56%
4
7%
3
11%
2
10%
1
16%
63%
Recommend this vehicle
Value
3.6
Performance
3.8
Quality
3.6
Comfort
4.2
Reliability
3.7
Styling
4.4
2020 Escalade ESV Overview
Among the 70 owners who provided feedback on the 2020 Cadillac Escalade ESV for Kelley Blue Book, consumer sentiment is mostly positive, with 63% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 39 out of 70 of owners (56% of them) rank the 2020 Escalade ESV five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Cadillac Escalade ESV. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
See Cars for SaleBuild & Price

Most Helpful Reviews

Positive Review

"Excellent vehicle, best ever!"

Over the years I've had Yukon Denalis and Chevy Tahoe all loaded and all went over 150K miles before I got another. This Escalade is basically a Yukon Daneli loaded with all the goodies and more! The ride is perfect and quiet all the time! I have 3500 miles on it and we love it, the seats are great for long trips or short runs to the nearby grocery store. Our grandson love the video system, it's perfect for hauling a truck load of kids. My wife and I took it up to San Fransisco (a six hour drive from our home in SoCal) and than into the Napa Valley area, a perfect trip. All wen to plan and the truck rides beautifully at higheay speeds! We love the seats, better than the 2012 BMW 750Li we traded in for this new truck! And yes, we will recommend it to anyone looking for a full size SUV with all the goodies!


VS

Critical Review

"Awful! Waste of money"

I regret trading in my german car for this trash! What a waste of money! It turned off on me at 5k miles! Ride is bumpy, brakes wearing unevenly and shocks and motor mounts already replaced. Only 10 months old

2020 Escalade ESV Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 70 reviews.


Robert
1/4/2025
2015 Escalade ESV PLATINUM

Beautiful inside and out with an awesome ride. The front shocks went out but I bought them at NAPA for 1/2 price. I blame the terrible conditions the roads are in.

Was this review helpful?
1
0

Spin
12/17/2024
Engine Issues

I have a 2015 Cadillac Escalade ESV with a 6.2 and the lifters are gone on them have gone bad it is a common issue looking to trade for a different version on newer model

Was this review helpful?
3
1

Bill
9/22/2024
comfort and beauty

My caddilac suv is top of the line and is a beautiful automobile to look at.it has all the bells and whistles

Was this review helpful?
1
0

Atif
2/28/2024
Bought used. Has been good. Transmission replaced.
Pros

Luxurious. Roomy. Powerful.

Cons

Parking can be a hassle. Average Fuel economy.

We bought the SUV for luggage capacity mostly, in addition to the luxury ride. It ran good for a long, but around 135k miles started a clanking noise underneath. We thought it was loose exhaust or something. But soon realized it was at a certain speed and rpm. Which meant a certain gear. Cadillac dealership confirmed it. So had it replaced. Since then, all good again. The main thing I feel it should have had better, is the backing camera. It's just bad. Especially at certain sun angles. My $100 dash cam (with a second rear camera) has better video quality. Also want to mention, the mag ride is just okay. I think it may have improved in the newer models, but this earlier implementation is average. Highway travel is good, but on bumpy gravel road, it's brutal. Would I buy another Escalade. For sure! This is already my second. Owned a 2005 ESV before. Totaled it in 2011.

Value
3.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
1

Sazco4
8/10/2023
Impressive, reliable, roomy, pure luxury!
Pros

Comfort, luxury, safety, features, power

We still have our 2015 with 128,000 in 2023. Knock on wood no issues whatsoever other than the gel cracking in the Nav screen when it got to -10 degrees last winter. We purchased an aftermarket gel free replacement. This is a vehicle my husband and myself love equally. He loves the engine and the fact that it can do everything his pickup can do: we can tow our boat, our atv, etc. It drives smooth and has plenty of room for him and our kids who are all around 6 foot 3. Love the safety and convenience features and the premium sound. Will be looking into trading for the newer model soon as we’ve been so impressed with this one.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
0

Driverbrian
12/16/2022
Huge, fantastic speed and power.

There is no better more recognizableLarge SUV on the market. Smooth shifting transmission at all speeds with plenty of power. Well designed Inside and out. Climate control a letter to overcomplicated with rare controls. Would not get 22" wheels due to hard ride.

Value
4.0
Performance
5.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
1
0

Cookie
12/2/2022
Great, No Issue, High Class SUV!
Pros

Looks Great, Feels Great, No hassles

Cons

None

Our 2015 Escalade Premium has been a dream to own! Literally, gas, oil changes, brakes, and tires, is what we've done with it over the last 6 years that we've owned it. We currently (Dec 1, 2022) have 72,000 miles on it.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
2
0

Desperado
10/1/2022
Great FG I’ll size SUV
Pros

Excellent power, roomy, smooth ride.

Cons

City driving mpg

Excellent vehicle with great technology, ride, power, and room. Gets 20 mpg on flat roads. Have had no significant issues

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
0
0

kbb-logo-mini

Reviews You Can Trust

Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
Advertisement