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Consumer Reviews

2020 Acura TLX Consumer Reviews

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4.3
(82 reviews)
2020 Acura TLX
5
65%
4
16%
3
11%
2
1%
1
7%
77%
Recommend this vehicle
Value
4.5
Performance
4.4
Quality
4.3
Comfort
4.5
Reliability
4.5
Styling
4.5
2020 TLX Overview
Among the 82 owners who provided feedback on the 2020 Acura TLX for Kelley Blue Book, consumer sentiment is mostly positive, with 77% recommending the vehicle. As a whole, consumers found the vehicle's comfort and reliability to be its strongest features and quality to be its weakest. 53 out of 82 of owners (65% of them) rank the 2020 TLX five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Acura TLX. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Most probably, the best car under $40k"

Car: TLX I4 Tech. Smooth and quiet ride. Light, crisp and nimble handling. More than enough power for most types of driving. Excellent acceleration with 8 speed dual clutch transmission (DCT). Killer 455 watt, 10 speaker ELS sound system; loads of safety technology and premium Milano leather seats. Its selectable IDS driving modes (sport and sport+) will ADD thrill and excitement to your daily commute. This car is a JOY to drive. Take a test drive and see for yourself.


VS

Critical Review

"DON'T BUY Until Acura Fixes Transmission Issues"

It seems like my new Acura TLX is having issues with it’s ZF 9-speed transmission. It hesitates and shifts hard going from 2nd to 3rd gear. A lot of TLX owners are upset about this and there is currently a 9-page thread on Acurazine about this issue. This same ZF 9-speed transmission is also used by the 2014 Range Rover Evoque, the 2014-2015 Jeep Cherokees, and the 2015 Chrysler 200s. These vehicles are also having transmission issues. Some TLX owners have found a workaround for this issue. However, many owners feel that they shouldn’t have to employ a workaround for a car that can cost up to $45,000. Unfortunately, Acura has not even acknowledged this issue. Several owners have taken their TLX to the dealer only to be told that there is no problem.

2020 TLX Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 82 reviews.


Cultivaverde
1/18/2025
2017 Acura TLX 4-Cylinder Review
Pros

Reliable, Looks good, great gas mileage, comfortable interior

Cons

Outdated car system, no apple carplay

The 2017 Acura TLX 4-cylinder is a reliable, stylish, and efficient sedan. Despite being front-wheel drive, it handles Indiana’s snowy winters remarkably well, offering excellent traction and stability. Using premium fuel, I average an impressive 34 MPG on the highway, making it ideal for long commutes. The TLX combines smooth performance with a comfortable, well-designed interior, making it a top choice for reliability and year-round versatility. Highly recommended!

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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0
0

Coolnout
8/16/2024
This vehicle isn't ready for a review.

How can a car being recalled for a rod/engine replacement be called a good car? I don't care when the review was made, fix it or be as irrelevant as you have become!

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1
0

30thstreet
3/15/2024
2018 TLX Advance package sh-awd
Pros

V-6 sh-awd loaded Advance package

Cons

None

Ordered the car new. Never had any problems with it. Loaded with every feature. Sound system is the best and so quite you hear no road noise at all. The sh-awd grips the corners like a Indy car. The Advance model is the only TLX with fog lights unless you get the A-spec model. I wanted Lunar Silver and they don't make that color in a A-spec. I also have 360 camera and heated steering wheel and seats.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0

Matt
1/5/2024
What I wanted

It’s exactly what I expected. The drives great, handles great and very comfortable. I’ve had zero mechanical issues.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

VERY DEPENDABLE
9/19/2023
THE VERY BEST CAR
Pros

Dependable

Cons

Not very comfortable for long rides

Very dependable, very good on gas The only grip I have is the front seats are not very comfortable for long rides.

Value
3.0
Performance
5.0
Quality
4.0
Comfort
1.0
Reliability
5.0
Styling
3.0
Recommends this vehicle
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0
0

Haley
8/14/2023
Decent car but would not recommend

Bought my Acura in 2020 and drove it for 3 years with little to no issues. Took it for an oil change recently and two separate leaks were discovered. Not happy about having to pay over $1500 for this, when my car is really only at 55,000 miles. Was planning on buying an RDX as my next car, but after having issues fairly early on, will not be purchasing another Acura sadly.

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0
5

Njoverland
5/20/2023
Could be great, but it's not.
Pros

Power, style, fuel economy

Cons

Cheap interior, electrical gremlins, poor build.

I purchased this certified pre-owned with 32k miles. V6 with SH-AWD. SO fun to drive. I mean, the handling, power, etc is fantastic and made my hour + work commute a joy. That's where the positive ends. Good fuel mileage and have seen 30+ mpg on highway drives. Hood shakes at highway speeds. Entire dash lights up like an xmas tree and dealer can't figure out why. Developed a horrible miss at 67k miles with no codes so dealer can't fix. Tech in the car is far behind every other manufacturer and the audio system is horrendous without ELS. The vehicle could have been great. Add some luxury touches at least to get on par with Subaru. Fix the gremlins, and the car would have been a keeper.

Value
3.0
Performance
4.0
Quality
2.0
Comfort
3.0
Reliability
2.0
Styling
5.0
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Joe from Quebec
2/15/2023
Worth It!

The v6 has power to spare and rides very quietly. The infotainment with 2 screens is awkward and sometimes slow to respond. Overall nice styling and very pleasant to drive.

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1
0

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